Frankie Fucci-Keim

I'm just human

[Frankie Fucci-Keim @fuccigirl]

@HelloFresh very unhappy with the support from your team for my recent order. Was finally coming back after 4 years and I wish I didn’t.

[Frankie Fucci-Keim @fuccigirl]

@trueclassictees I suggest improving your customer service. It’s so bad, I was wondering if the whole company is a scam. Quite frustrating.

[Frankie Fucci-Keim @fuccigirl]

@UberEats @Uber_Support this response shows exactly how tone deaf and inhuman this company is. The stipulations of your policy were not met and yet still no attempt is being made to right the wrong. #corrupt

[Frankie Fucci-Keim @fuccigirl]

@UberEats @Uber_Support said to reach out but I’ve not heard back. I was supposed to get a call from a manager but have not heard back. The person on the app keeps sending the same response so clearly not a real person. Absolutely #nocustomersupport

[Frankie Fucci-Keim @fuccigirl]

@Uber_Support I have DM’d you and will wait to hear back. Also, a number of other accounts were trying to scam me. #ScamAlert

[Frankie Fucci-Keim @fuccigirl]

@UberEats very poor customer service. Delivery person leaves my order in a random unsafe spot and it gets stolen. And Uber Eats is saying it’s my fault? How? #poorcustomerservice

[Frankie Fucci-Keim @fuccigirl]

@Instacart it’s disappointing when you find a company you’ve been loyal to refuses to right a wrong. I was told by a manager that a special team would be reaching out to me, and instead I get ghosted. So much for customer care.

[Frankie Fucci-Keim @fuccigirl]

@NJTRANSIT_NEC is the 5:38 from Penn being cancelled?

[Frankie Fucci-Keim @fuccigirl]

@NJTRANSIT_NEC What about eastbound?? We need to know.

[Frankie Fucci-Keim @fuccigirl]

@NJTRANSIT_NEC no alert or announcements were shared. Where’s the 7:20 from New Brunswick to Penn NY?

[Frankie Fucci-Keim @fuccigirl]

@NJTRANSIT_NEC where’s the 3:01 train from NYPenn to Trenton? What does stand by mean. Is it being cancelled?

[Frankie Fucci-Keim @fuccigirl]

@NJTRANSIT_NEC Every single day it’s something. When will @NJTRANSIT fix this? This is ridiculous.

[Frankie Fucci-Keim @fuccigirl]

@NJTRANSIT_NEC Is this going to happen to all trains?

[Frankie Fucci-Keim @fuccigirl]

@NJTRANSIT does anyone want to give an update on NEC trains? What’s going on at Penn? #ridiculous

[Frankie Fucci-Keim @fuccigirl]

@NJTRANSIT_NEC okay then, what about the 4:33? Why is there no update??

[Frankie Fucci-Keim @fuccigirl]

@NJTRANSIT are trains from Penn delayed??

[Frankie Fucci-Keim @fuccigirl]

@NJTRANSIT_NEC why the delay for the 4:22 from Penn???

[Frankie Fucci-Keim @fuccigirl]

@NJTRANSIT_NEC is the 4:22 from NYP to Jersey Ave delayed?

[Frankie Fucci-Keim @fuccigirl]

@NJTRANSIT But what are you doing about it?

[Frankie Fucci-Keim @fuccigirl]

@BestBuySupport insane that our TV got delivered broken and now delivery of a new tv has been rescheduled by the team twice with no help from support. And still no update when we'll get it. #unhelpful