MEDVi statement in response to external speculation
FDA letter
In September 2025 and February 2026, the FDA sent an unprecedented number of warning letters to dozens of telehealth companies, drug companies and pharmacies regarding their direct-to-consumer advertising practices. In one of the FDA's letters, the URL mentioned is https://t.co/ER5jE4rkFd - not MEDVi's actual address of https://t.co/vKQD6AmVvo.
The letter addressed to MEDVi was directed at an affiliate marketing agency whose website contained outdated copy.
We immediately reached out to the affiliate and required them to remove the materials allegedly at issue. We understand the affiliate also directly responded to the FDA.
My company MEDVi has never received a letter from the FDA. If we were to receive such a communication from any regulatory authority, we would act swiftly and collaboratively to address the matter.
So-called "fake doctors"
We have recently become aware of what appear to be advertisements featuring potentially AI-generated medical practitioners.
Since we became aware of this issue, we have updated our marketing practices to make clear that this type of advertising and / or promotion is prohibited. We continue to proactively address this issue.
Additional statement from Mr. Gallagher
Building a company the size of MEDVi and scaling so quickly involves many learning moments. At each of these stages, I have course-corrected immediately and appropriately. I will continue to do so.
The New York Times was recently given unprecedented access to MEDVi's business information and also interviewed our business partners and other collaborators.
As I continue helping our customers achieve their health goals, I remain committed to building and operating transparently.
https://t.co/8J9mjXx5AG
People love a scandal. Of course I’m not. I can’t even count the lies being spread, it almost feels coordinated. I did not have a desire for fame, I was asked to share my story and I did so I could help others build. I shared everything about my business. Everyone is looking for a gotcha.
One shotted this technical demo on live head tracking to scroll your browser.
The use cases are probably not insanely wide but very cool to see what’s possible: https://t.co/dxN6CYJt1G
@jonoringer I wonder how many ads and commercials have been made with the doctor images you sell on shutterstock. They’re all real doctors on your website right? Definitely not models or actors?
@PrincipleDating Now that the app is live, have you run ads in the App Store? You need to ab test everything. Price point especially and the payment model. Local d2c ads in Chicago would work well too.
@PrincipleDating You need one good commercial showing a before/after with some mom utilizing the app. Have you partnered with Chicago based content creators? What’s the need right now, just getting the word out?