@kanika_misra@paddymedia Feel free to message me (@TaylorSicard) if you need any help with automated QA, monitoring downtime from Shopify or popular apps. Always happy to help because I’ve lost tens of millions of dollars due to site issues before building Uptime.
At @getuptimeapp we analyzed trends with downtime and outages from 2023 and compared them to 2022.
The big takeaway? Downtime impacts every single merchant on the internet.
https://t.co/DSBd7gbRTK
If you're using Rebuy you may want to disable SmartCart until this is resolved. In previously outages this has broken the cart experience blocking checkouts.
cc: @getuptimeapp
🚨Shopify is reporting degraded checkout and POS performance🚨
You can get these alerts in realtime with @getuptimeapp and get notifications when it’s resolved.
Sorry to all affected by @Shopify outage.
1. Sorry @harleyf ecomm is hard. We all still love you. Bet this never happens again.
The collective money lost here is probably going to be on a whiteboard at Shopify for a while.
2. Download @getuptimeapp and pause ads. Easy $$$ ROI
Honestly everyone should get uptime set up before BFCM.
For many brands we work with just being down for an hour could cost you 6-7 figures.
The peace of mind alone is easily worth the cost.
We started building Uptime only 1.5 yrs ago. Our goal was to give Shopify merchants peace of mind and this acquisition is going to help us 10X that mission faster than we ever could’ve hoped for. @richgilbank, @TaylorSicard, and we couldn’t be more excited about the future! 🥳🚀
More specifically we’ll be joining the @pixelunion team – a true OG in the Shopify theme space. Alongside their Theme Updater Shopify app, Uptime will join a growing constellation of store management apps that make it easier for merchants to grow and manage a Shopify online store
Love it when it's time to launch the redesign and Shopify admin goes down. @ShopifySupport Getting this in all browsers, all stores currently for Themes page in Online Store.
Just as an FYI @getuptimeapp alerted customers of a 500 error on Shopify Checkout. Monitor this closely, if you're spending on ads you may want to pull back and not hit send on that email/sms this afternoon
You could get this alert in realtime if you use https://t.co/7KRpGWDShL
@_dvniel_@MoskowitzAvi@JackRubin1@harleyf There was a big subscription checkout issue this weekend too.
These checkout issues happen multiple times each month on average, but the vast majority of issues stem from issues directly on a merchants store. That’s why the automated QA testing is so important if you’re on Plus.
I just realized @getuptimeapp is used on the ‘top’ @Shopify Plus stores.
The most streamed artist: @Drake
The most subscribed to YouTuber: @MrBeast
The biggest footwear company: @Nike
… and hundreds of other great businesses that are all top tier in my books 🫶🏼