Grace Neal

[Grace Neal @graceneal1990]

@thetrainline please could someone advise I requested a refund for a train that was cancelled on Sunday it said on your website that the admin fee would automatically be waived with the refund however it hasn’t?

[Grace Neal @graceneal1990]

@virginmedia What is the number to get through to customer service?

[Grace Neal @graceneal1990]

@MartinSLewis if I am unable to go on a trip that I have planned due to travel restrictions are the hotel allowed to refuse a refund?

[Grace Neal @graceneal1990]

@ASOS @dais_P

[Grace Neal @graceneal1990]

@BritishGasHelp just been on hold for 20 minutes got through and they needed to transfer me to someone else who has now just cut me off please call me back ASAP

[Grace Neal @graceneal1990]

@ZARA please would you be able to advise ASAP when I can expect the parcel to arrive

[Grace Neal @graceneal1990]

@ZARA parcel was supposed to be delivered on Saturday still no arrived needed it in time for Christmas really disappointing

[Grace Neal @graceneal1990]

@ZARA @ZARA_Care please can you let me know an updat on this order ASAP

[Grace Neal @graceneal1990]

@ZARA_Care parcel was supposed to be delivered on Saturday still no arrived needed it in time for Christmas really disappointing

[Grace Neal @graceneal1990]

@BritishGasHelp how do you actually find the telephone number to get through to someone on your website?!

[Grace Neal @graceneal1990]

@Missguided_help definitely not what I ordered 🧐 please can someone let me know when the right delivery will arrive?!

[Grace Neal @graceneal1990]

@santanderukhelp please can you advise how I am meant to get through to your call centre when I have had my card stolen but need to give me long card number which I don’t now have 🤷🏼‍♀️🤷🏼‍♀️

[Grace Neal @graceneal1990]

@santanderukhelp can you please advise how to get through to someone I’ve had my card stolen and every time I call it keeps asking for my card number which I obviously don’t have.

[Grace Neal @graceneal1990]

@firstdirecthelp This number isn’t dialling

[Grace Neal @graceneal1990]

@firstdirecthelp what is the number for customer services- the numbers on your website aren’t working?

[Missguided @Missguided]

Anna’s commitment to her tan maintenance in the face of tragedy is just 👏🏻 #LoveIsland

[Grace Neal @graceneal1990]

@Crufts @Channel4 @clarebalding Frank meeting his big brother Ted #crufts

[Grace Neal @graceneal1990]

Fleabag 👌🏻

[BBC Three @bbcthree]

i will never complain to anyone’s face and you can’t make me
#fleabag

[Grace Neal @graceneal1990]

@ColledgeLaura @lauraherself after watching this I think I have changed my mind! WOW 🤯👌🏻

[Dan Wootton @danwootton]

Is this really the last act for Lady Gaga and Bradley Cooper? The way they looked into each other’s eyes at end of Shallow certainly doesn’t suggest so #oscars

[Grace Neal @graceneal1990]

@ColledgeLaura @jmgreaves My mind right now 🤯