@on_running ordered nearly a week ago and still being prepared in your warehouse. Agent has no idea when it will be delivered. States still in stock but I have my doubts given delay. Was for a birthday present but my daughter looks like being disappointed.
@OctopusEnergy Emergency Currently without gas. Northern Gas Networks have been out and advised it is a faulty regulator and have capped the gas. They could have changed it but said you own the pipe work and meter from the ECG. Please read my email and DM please.
@Centauro_en I have been trying consistently to sort a problem with a booking made on your website since yesterday without success. I have sent DMโs but just received a generic reply which pointed me back to your website FAQโs. Clearly the DM had not read. Appalling Customer Service
@Centauro_en I have sent you a DM this evening regarding a booking. Went through booking and payment pending from my credit card but appears booking was rejected with the following Este coche no puede ser ampliado a la fecha seleccionada por no estar disponible para el alquiler.
@StoweMtResort Hi, I am looking at visiting Stowe in December. Do I need to purchase an Epic Day Pass first for myself before then purchasing lessons for my daughter to get the mountain rewards on the lessons as these are not applied at checkout? Thanks
@ThreeUKSupport Hi Mark, the disaster continues. The number I was given by your branch manager in Sunderland should not have been shared and that department cannot help. Back on hold to customer services. 40 mins in. Chat feature is no better.
@ThreeUK why do you not take potential fraud seriously? I have continuously returned letters for someone not at my address but they keep coming. Been on hold to your fraud dept for 50 mins now to get the sorted. No one wants to know.
@ThreeUKSupport There keep advising under DPA they cannot action my request. The last response was the customer may live at the address. I can provide all the details you require to show they do not. Also your fraud department could easily solve this but itโs impossible to get through.
@ThreeUKSupport Hi Mark, thanks for your reply. After 90 mins I had to ring off. I rang back again and it is clear your customer service staff have no idea about the customer has gone away process. I am no further forward.
@GC_Rail@LNER The 13:00 LNER does not get to York until 14:55. Will your service which is due to leave at 14:51 wait for passengers to change trains? Which platform will the service leave from at York?