@RoomsToGo the raphina patio set is missing the cocktail table until November. The local store has the table on the floor, could you help me purchase the set and just grab the floor model? The store said they do not have the power to sell it to me
@TMobileHelp The store manager was a bit taken back and essentially told me to reach out to @JonFreier as this impacts my ability to stay sticky as a customer. It devalues the current highest plan I am on and the T-Mobile credit card as a product
@TMobileHelp 12 months was met and all other conditions in the system were good for the upgrade, however customer care refused to help. They stated that p360 was required when no where is that mentioned. The employees at my store all confirmed that was not true
@TMobileHelp@TMobileHelp I have already gone through customer care twice and to an actual store. The store is who told me to reach out to @JonFreier because customer care was off policy. Happy to send you things but the issue looks to be bigger