Greg Garson

Co-founder & President, Sibilance, Inc. focused on infusing and automating insight, inspiration and innovation into products, services, and experiences.

[Greg Garson @Greg_Garson]

My son purchased food at a track meet and didn’t know not to use our @Chase Disney credit card to do so. He made 4 transactions via Venmo (and the @Chase card) for $42 and was charged $40 in fees! (his $6 soda cost $16 thanks to @Chase). Another crap experience - watch out!

[Greg Garson @Greg_Garson]

At @DisneyCruise you really need to get your act together. Under no circumstances should anyone have to waste their entire day waiting for #customerservice this could not be any less Disney (especially when you then hang up on me while trying to connect the call).

[Greg Garson @Greg_Garson]

4 hours and 15 mins on hold with @DisneyCruise only to have them disconnect the call while I was getting transferred to an agent! At least I got to listen to the same 10 Disney songs 20+ times (I don’t think that is making me happy enough though)! Ouch!

[Greg Garson @Greg_Garson]

Another crap interaction with @verizonfios and their anti-customer approach. In a world where customers are leaving in droves, doesn't 12+ years of loyalty mean something? Apparently not to them. Time to move on.

[Greg Garson @Greg_Garson]

Another crap interaction with @verizonfios and their anti-customer approach. In a world where customers are leaving in droves, doesn't 12+ years of loyalty mean something? Apparently not to them. Time to move on.

[Greg Garson @Greg_Garson]

@TreeHouseBrewCo How are the lines / wait times today (Friday)? I was hoping to come around 12pm, but don't have a ton of time to spend in line today.

[Greg Garson @Greg_Garson]

@dougludlow @dougludlow are you looking for dev, strat, admin, product mgmt, marketing, opts, and/or other types of skills? Happy to refer you to a few or talk about our team of talented practitioners, consultants and entrepreneurs if you are interested?

[Greg Garson @Greg_Garson]

@Xero @Xero despite your saying 'they will take a look', they have not, and I have not heard back from anyone about fixing this issue. My posts to Customer support are ignored and no one is addressing this known issue. If you are going to pass me off to shut me up, take accountability

[Greg Garson @Greg_Garson]

It is clear that @Xero is NOT the champion of the small business. It should not take months to fix an error with their software that went from working to not overnight (syncing with @AmexBusiness). The only response I can get is 'we have escalated'

[Greg Garson @Greg_Garson]

@Jessicameher @kaddiefrancis is fantastic and “small biz friendly”!

[Greg Garson @Greg_Garson]

@Xero Sure @Xero here you go: CX0011123268

[Greg Garson @Greg_Garson]

@JonFreier Marlboro, MA (I don’t think the birds will he visit for a while).

[Greg Garson @Greg_Garson]

@JonFreier The “pint sized” Blackberry with the first usable predictive text and the rollerball for a mouse:

[Greg Garson @Greg_Garson]

@ScottKirsner @SurveyMonkey Scott, I use Qualtrics and SurveyGizmo. SurveyGizmo has almost as much functionality as Qualtrics (both are far more feature rich vs SurveyMonkey), and is about 1/20th the cost. The usability isn’t great, but workable. Happy to chat in more detail

[Greg Garson @Greg_Garson]

The @SibilanceInc Team is proud to have collaborated with @LogMeIn to support the #SMB community in adapting to the #NewNormal of #WorkfromAnywhere. Take our quiz to see how your business stacks up: https://t.co/FG6yB4DDI1

[Greg Garson @Greg_Garson]

You have to appreciate @Dell's definition of "next day service" - 4 botched service calls, more than 40 emails, 10 calls, and 3 weeks later and still my machine is broken. Good thing I have an @HP machine as a back-up during work-from-home quarantine. #crapservice

[Greg Garson @Greg_Garson]

@tristajaye You might find the SpeciFi Save & Grow account from @CitizensBank interesting (https://t.co/w8hnyya0VT) - the flexibility of high-yield savings + the growth potential of investing (backed by robo-advisory powered portfolios)

[Greg Garson @Greg_Garson]

Was notified by @DisneyParks that we can book park tickets since we have a DVC hotel reservation in December (and are DVC members, D23 members), the notification was wrong - everyone else can book, but not reservation-only visitors who don't have tickets. Seriously disappointed!

[Greg Garson @Greg_Garson]

@DisneyParks as a lifeling Disney fan, DVC member since 1997 and a D23 Gold member, we are pretty disappointed with current priorities for Park reservations. We have reservations in Dec. 2020, but no park tickets and so are ‘left out in the cold’ for visiting the parks in 2020!

[Greg Garson @Greg_Garson]

So glad we at @SibilanceInc were able to be a part of bringing such a great, consumer-centric product to market! It really meets the need for growth and flexibility head-on. Well done @CitizensBank team!

[Kate Magaram @KateMagaram]

So proud and excited to announce the launch of SpeciFi Save & Grow! Honored to have Save & Grow recognized today as Aite's Digital Wealth Impact Innovation Award winner for "Digital Initiative of the Year!" #fintech #wealthtech #CitizensColleague

https://t.co/cDnmymQapP