@mcaceres95 I will advise be careful who u talk to about this. I have seen a lot of spam messages asking you to message whoever. That was how I was almost scammed until a friend linked me to @Mech_techi he helped me to bypass certain servers and I gained access to my account and moved it
@UsaidQureshi07 You should reach out to @Mech_techi if this has not been resolved. Support will only continue to keep you in the wait. I had a similar situation but @Mech_techi helped me gained access to my funds and I moved it out.
This exchanges has to really work on how they treat their customers it's really sad. They do things without reasons and not penalized for it. Please @Mech_techi help this fellow. I don't know how busy you are. Thank you
@krakenfx@krakenpro@AIOZNetwork π¨ @krakenfx@krakensupport
Kraken has been withholding over $80,000 of my business funds for months despite completing all verification steps and providing all requested documents.
Iβve emailed support over 20 times. No human response. No resolution.
@krakenpro The issue we are having with @krakenpro is unacceptable. Theyβve kept our business account locked for weeks for no reason. We followed every single step for the account to be unlocked and we were confirmed it was going to be unlocked as soon as our business would show activeπ
@dimenfy Waiting on support is just annoying because they keep repeating one thing it's just a bot. I almost lost my mind when I was restricted until I was introduced to @Mech_techi he helped me gained access and I had my funds transferred to another wallet. You should DM @Mech_techi
@exos_sol I tried to call on @Mech_techi to help he has helped me before and I will advise you reach out to @Mech_techi quickly because I am sure support has not done anything yet.
It's really ridiculous how you as a cex (@krakenfx@krakensupport ) can hold ~50k$ locked away for over 96 hours and have horrible customer support at the same time.
I onramped roughly ~50k$ to restock my wallets after previously offramping THROUGH KRAKEN a larger amount. In the offramping period I ran into Kraken's KYC and proof of funds investigation. This has been resolved I believe months ago already as they had confirmed me via twitter/mail and by releasing the funds to my bank account.
Fast forward until 4 days ago where I on-ramp using the same bank account, purchase solana/eth and try withdrawing those to my wallets (same wallets I used to deposit initial onramping funds) to find out my withdrawals will be locked for up to 24 hours or be requested for further information. After 24 hours, no update from kraken or released funds. Same goes for 48 and 72 hours after.
I contacted support numerous of times as seen in the first screenshot on a daily basis. They all insisted the issue was pinged towards the relevant department and pushed to the top of the list of urgency (haha). Yet I have not received a single reply or update. When I opened the my activities tab in the support section I noticed that every single ticket these support employees made have been closed for some without further info/update. The only ticket that is still open is the ticket regarding my initial offramping which was resolved after I supplied information.
Kraken support is categorizing my current withdrawals under my offramping ticket from 5 months ago and wrongfully closing other tickets (made by their employees) giving me no info whilst holding my money hostage.
Funny how @coinbase let me onramp the same amount within the span of ~2 hours and good communication. I've been a pretty loyal user of @krakenfx but this is honestly very dissapointing to be lied to and misunderstood.
@Imagine_CoinCTO Try to DM @Mech_techi to help you. He helped me when my account was compromised and funds looted four months ago, to track and recover my funds. I am sure he will be helpful to you.
@0xdavbag @Mech_techi will help you gain access to your funds and you can transfer to a different wallet. I understand how you feel this support sucks honestly... Just DM @Mech_techi I trust him enough to recommend to help you.
@markymark867 This is sad because this guys do whatever they want without reasons and we users can not even take acts against them. Contact @Mech_techi he helped me when I was hacked after clicking a link. He helped me after I almost got scammed by some fake profile claiming to be support.
@SameerVers3@SameerVers3 contact @Mech_techi he will help you recover your funds if you lost any. Crypto space is now scary, I was hacked three months ago after clicking a lin. I was almost losing my mind until I was introduced to @Mech_techi he helped tracked and recovered my funds.
@nodrogelo Contact @Mech_techi quickly he will definitely be of help I trust he will because he has helped me too. I don't click links I am not familiar with anymore after my experience. But thanks to @Mech_techi that helped me got my funds back
@OnchainWars @Mech_techi should be the person you are talking to at the moment. He is trusted and will help you track and recover your funds in no time.
@Twenti5thBaam@LunoGlobal I had similar experience with coinbase in June and support was just a waste of time until @Mech_techi was introduced to me. He helped me to bypass and I got my funds transferred out. Contact him now and safe yourself the stress
@Lilyplays42 @Mech_techi should be the person you are speaking to if you lost funds from the wallet. He will help you get back your funds. Crypto space is no longer safe. I was scammed three months ago before I was helped by @Mech_techi when I was introduced to him.
@abubakar20144 Did you lick a link you not familiar with? This must be really hurtful. Contact @Mech_techi to help you track and recover your $$$. He is trusted enough for me to recommend to you.
@Begunca_ Have you gotten help yet? If no reach out to @Mech_techi to help you get the challenge fixed ASAP. Support is always annoying. @Mech_techi is a block chain tech guru and trusted.
@deepror_eth Quickly reach out to @Mech_techi to help you track down and recover your stolen funds. This is not yet a lost except the right hands don't help you. @Mech_techi helped me recently recover Sols and I trust him enough to recommend.