Stuart Hamilton

[Stuart Hamilton @hammo1290]

Changing the itinerary of a cruise whilst on board isn’t great service especially when guests already have private excursions booked. We have lost the money due to not being given enough notice resulting in missing the free cancellation. Guest Service was dreadful #tui #marella

[Stuart Hamilton @hammo1290]

@ButternutBox I have sent a message on here and on Facebook but have had no response

[Stuart Hamilton @hammo1290]

@YodelOnline @ButternutBox
Parcel due to arrive Friday but received an email to say delayed until Saturday.
Parcel not delivered Saturday despite an email to say delivered.
It’s not with neighbours or in a safe place. Your driver did not deliver.
Items will not be frozen now.

[Stuart Hamilton @hammo1290]

@MicrodotCreativ really disappointed I ordered a brothers t-shirt last week for tonight’s concert but hasn’t arrived. Emailed Jill who said it would be with me Thursday or Friday but unfortunately not.

[Stuart Hamilton @hammo1290]

@davidcoverdale M no mjjnu

[Stuart Hamilton @hammo1290]

@bookingcom Is your flight team on social media? Because as mentioned, they cannot take my call without a confirmation number

[Stuart Hamilton @hammo1290]

@bookingcom
I booked a flight last weekend- have not received a confirmation email but the money has been taken.
I’ve tried contacting but being told I can’t call without a confirmation number- THIS IS THE WHOLE ISSUE!!

[Stuart Hamilton @hammo1290]

@bookingcom As I said in my post- I have tried calling but unable to resolve the issue as I don’t have a confirmation number….. the not having a confirmation number is the whole issue!

[Stuart Hamilton @hammo1290]

@Ann_AmericanAir You’re not a supervisor. Grow up

[Stuart Hamilton @hammo1290]

@AmericanAir currently at CLT airport. Flight has been delayed for 19 hours. Been in line to speak to customer service for over 2 hours. No hotels are left. Agents are leaving at 3am despite a huge line. Spoken to agent on the phone who was rude and was told to “deal with it”

[Stuart Hamilton @hammo1290]

@DoorDash brilliant customer service as usual. Unable to rectify the issue so they hang up. Reading from a script and unable to deviate from it. Half an order received but the agent says that they are unable to fix the issue

[Stuart Hamilton @hammo1290]

@British_Airways And it is now within 2 hours of the flight. Thank you for your non-assistance

[Stuart Hamilton @hammo1290]

@British_Airways @hlpmanchester any British Airways staff working today? About 100 people waiting for information, check-in, bag drop etc at T3 but no staff at all.

[Stuart Hamilton @hammo1290]

@British_Airways Clearly that has been done and isn’t the issue. The flight is on time, there are no staff to check in or at baggage drop.

[Stuart Hamilton @hammo1290]

@British_Airways No explanation or information? So we just stand around unsure what’s happening?

[Stuart Hamilton @hammo1290]

Shocking, incompetent service by Apple today. Newly 3 hours of communication- just to be passed from advisor to advisor- all of which had no idea what was going on. One advisor just closed my account….. apparently they can’t do anything for 10 days @Apple @AppleCard