Hannah

[Hannah @hannahtwohey]

@easyJet no updates on the screen at Schipol airport for any of your flights. Gates number/ go to get or delayed notification. Is there a problem with your flights? I am flying EJU8670

[Hannah @hannahtwohey]

@duffhaz That is perfect thank you! I will message you the address. Hannah

[Hannah @hannahtwohey]

@wandbc Thanks for the update

[Hannah @hannahtwohey]

@wandbc Hi - I live in the Wandsworth area and our Christmas trees have not been collected from any of the surrounding streets as we were told they would be when the rubbish collection took place yday? Do you have an update please

[Hannah @hannahtwohey]

@randbofficial Hi, I placed an order a few days ago - will I get an email when the order has been dispatched? Thanks

[Hannah @hannahtwohey]

@FlySWISS on hold for over 2 hours to change my flight, I finally get through and ask the operator to check another flight and she cuts me off!! How do I make a complaint? Disgusting service

[Hannah @hannahtwohey]

@FlySWISS have been on hold for 90mins now waiting to speak to someone. Have you got any idea when I will be able to speak to someone?!

[Hannah @hannahtwohey]

@CentralPictureH Are we talking in person or video intro?

[Hannah @hannahtwohey]

@UNIQLO_UK I’m trying to return my parcel using the “prepaid” option however the only way to print is to pay £3 - where is your free return option?

[Hannah @hannahtwohey]

@Hermesparcels you website states you claimed to try pick up my parcel today but I didn’t answer, however no one has tried my door today! Can you please rearrange for today

[Hannah @hannahtwohey]

@Hermesparcels need to change the collection date of my Mango return - no option online and Mango refer me to you. How can I do this please as I will not be at home for the current allocates date

[Hannah @hannahtwohey]

@TMLewin just placed an order and I need to change my delivery address. I paid via Apple Pay and website gave no warning it would automatically be sent to billing address which is not what I wanted. Have emailed but no live chat today. Can you help please

[Hannah @hannahtwohey]

@Yourallypally @GerryCinnamon Any chance you could let me know what time Gerry will come on? Running late at work and would be helpful to know what time to aim for please!

[Hannah @hannahtwohey]

@easyJet Not exactly fair, considering I have already paid for a more expensive flight and essentially have to double pay the difference, if I have to move the flight for reasons out of my control

[Hannah @hannahtwohey]

@easyJet flight change Q. Say my first flight (FlightA) costs £120 and I swap it to FlightB which costs £70. I know I wouldn’t get the refund of £50. But if I need to change my flight again to FlightC which costs £250, would I pay the diff between FlightA (130) or FlightB (200)?

[Hannah @hannahtwohey]

@ASOS @Hermesparcels twice in a row my delivery has not been made on the correct day & I get emails that either the delivery was attempted (photo1 at 23:41 &not my address!)or that it was delivered (photo2 at 1am!not delivered). not good enough when you pay for asos next day

[Hannah @hannahtwohey]

@TopgolfUK I have a fast track booking for 2pm for 6 people in Watford on Saturday, can you confirm that we will get to play at 2pm? Also can you give an approximate time on how long it takes 6 people to play a game? Thanks

[Hannah @hannahtwohey]

@AskWithings why am I having distance issues when tracking a run? I run 5k, then save the run and the distance drops to 3.78k? But on the same run the splits indicate I ran 5k?? Height is correct

[Hannah @hannahtwohey]

@sainsburys Hi Sainsbury’s, will be great to make anyone entering store to wear a mask. Anything you can do about those who enter wearing a mask then spend the rest of the shop with it tucked under their chin?