David Sakamoto

Life neophyte endlessly seeking to be a connoisseur. Smiling member of the human race. Thankful husband & father. Passionate for customer success. I love tacos.

[David Sakamoto @hapapower]

I'm excited for this amazing milestone and am thankful to our customers, partners, investors, and team. The DevOps Platform has arrived. Deliver software faster with better security and collaboration in a single platform. @gitlab #DevOps

[Bill Staples @bstaples]

Anthropic is building some amazing stuff, and as a Claude user myself, I always look forward to trying it out, Claude Managed Agents included.

Some may wonder, how does Claude Managed Agents compare to GitLab's Duo Agent Platform (DAP), because on the surface they may sound very similar?

From my time studying it, I think of Claude Managed Agents as a super powerful agent harness that runs in their cloud with all the basic tools (bash, file ops, web search). It a very powerful building "engine" that can be applied to many knowledge worker tasks.

It is not a software factory, for example it has no first class concept of a repo, a merge request, a pipeline, or a security policy.

DAP is a software factory, with all those primitives built-in. Most importantly, it runs within the organization's workflows and guardrails, and provides access to unified SDLC context.

DAP agents have first class access to the entire repo, not just local code, they have access to pipeline state, MR history, security findings and much more.

DAP provides the organization full governance and control: verification of the code quality and that it meets their engineering standards, that agents are operating within existing permissions and guardrails, with full traceability.

DAP provides vulnerability scanning, vulnerability management, policy enforcement as first-class inputs.

DAP is cloud neutral, runs everywhere including your datacenter or air gapped environment and is model-agnostic.

DAP supports Claude code, and Codex agents built-in, but also supports Duo agents or you own custom agents.

In summary, Claude Managed Agents is a really powerful Anthropic-only "engine" that could power many knowledge worker tasks, including software coding.

GitLab's Duo Agent Platform is the "factory floor" that orchestrates engines - including Claude - and governs what they produce, with integrated context across the full software development lifecycle.

[David Sakamoto @hapapower]

@Superhuman @SuperhumanMail 100%

I'm taking the rest of the day off! 🕺😍

[David Sakamoto @hapapower]

Zero Inbox Achieved!!

I don't know how many years it’s been since I've reached... absolute zero across all my email splits. 🕺

I'm delighted!! 🎉

Cc @Superhuman

[David Sakamoto @hapapower]

"The Rebirth of Customer Success" by @JohnGleeson10
https://t.co/7FW0fWZmud

[Peter Yang @petergyang]

Found a great PDF from Anthropic on how they use Claude Code across functions.

The design and growth marketing use cases are particularly mind blowing.

Product management seems absent as a use case :)

https://t.co/YuacfAVo3O

[David Sakamoto @hapapower]

@thakurtarun @vezainc Thank you @thakurtarun for putting your trust in me to lead such an important part of the business. I'm excited to build and grow Veza while we transform Identity Security & bring our customers innovation to help them tackle the ongoing and evolving identity security challenges.

[David Sakamoto @hapapower]

Systems of Record to Systems of Intelligence via @jaminball

"In this new AI-driven world, the traditional moats built by systems of record could weaken. The reliance on human-driven UIs and manual processes will fade, and the value will shift." #AI
https://t.co/JsgMFXEg7S

[David Sakamoto @hapapower]

@MissSassbox I know this dance as it’s the one I do when there are a lot of mosquitos around. 🦟

[Sam Badawi @Sam_Badawi]

$GTLB LEADER IN DEVOPS PLATFORMS
@Gartner_inc for the 2nd year in a row says Gitlab is the market leader in DevOps Platforms DOMINATING $MSFT GitHub

[Sergey @SergeyCYW]

$GTLB GitLab has announced the general availability of GitLab Duo Enterprise, an add-on aimed at enhancing software development with end-to-end AI capabilities across the SDLC, priced at $39 per user per month for Ultimate customers.

This launch follows GitLab's recent recognition as a Leader in the 2024 Gartner Magic Quadrant for AI Code Assistants. GitLab Duo Enterprise builds on the features of GitLab Duo Pro by adding advanced functions like vulnerability resolution, root cause analysis, and an AI impact dashboard.

These tools are designed to boost productivity, enhance security, and improve overall efficiency in software development, catering to enterprise needs.

[Sergey @SergeyCYW]

$GTLB GitLab has been named a Leader in the inaugural 2024 Gartner Magic Quadrant for AI Code Assistants.

This recognition is based on its comprehensive AI-powered DevSecOps platform, which excels in enhancing developer productivity, code quality, and security throughout the software development lifecycle (SDLC).

Gartner highlights GitLab's deep market understanding, continuous innovation with advanced AI models, robust ecosystem through third-party integrations, and strong security measures.

[Jono Bacon @jonobacon]

So, how did @gitlab grow to 30million+ users and 2000+ contributors…all while taking on @github?

Here’s the story…including the 4 key takeaways you can apply to your business and community.

Check out my brand new video here:
https://t.co/ise1i5icb2

[David Sakamoto @hapapower]

CREDIT - Collaboration, Results, Efficiency, Diversity and Inclusion, Iteration and Transparency
https://t.co/Kx7Uo7u7bk

[David Sakamoto @hapapower]

While slightly different context than communities, transparency was always my favorite CREDIT value. In addition to the internal benefits, transparency builds trust with your customers as they know you will be direct and open about everything. #culture #values

[Jono Bacon @jonobacon]

Want to see how your community can help you when things go horribly wrong?

In 2017, @GitLab had a serious production issue, but because of their commitment to an open, engaging community...they had everyone rooting for them instead of shouting at them. 🤘

[David Sakamoto @hapapower]

The 4th Industrial Revolution is coming quick! The Intelligence Revolution via @jaminball.
https://t.co/VRXnsjKzBl

[Jeannie Walters @jeanniecw]

How are organizations leveraging AI to elevate customer engagement and productivity?

That's one of the many topics David Sakamoto (@hapapower) and I tackle in the July CX Pulse Check. Tune in here: https://t.co/7Dd0KiDwT9

[David Sakamoto @hapapower]

@JonetteJordan Lucky indeed that a friend is letting us stay at his house while we do a home renovation. I hope you've been well Jonette! #supermodel

[David Sakamoto @hapapower]

My new morning office … at least for a little while 😍☀️

[David Sakamoto @hapapower]

Thank you @jeanniecw for hosting me in your Experience Action Podcast. We dove into the fascinating world of AI in the fashion industry, connecting to similar innovations occurring in #customersuccess.

We hope you enjoy our discussion!

https://t.co/6xPWkLZt2Q

[Kindred Ventures @KindredVentures]

After a day of founder-to-founder sessions and talks, we enjoyed outdoor activities in the sunny and scenic Carmel Valley area including hiking, swimming, pickleball, tennis, and even falconry and archery!