The holiday season is the perfect opportunity for retailers to leverage AI.
From creating a personalized experience to tracking satisfaction across each point of the customer journey, technology is now more powerful than ever.
You can read the article here:https://t.co/XVKuctIayC
CEO Miika Mรคkitalo had the pleasure of joining @Hyken on his podcast Amazing Business Radio to talk about the value of customer feedback and how businesses can benefit from actionable insights.๐
https://t.co/ACslJ9yH0p
๐ Happy #CXDay 2023, everyone! ๐ Celebrate with us as we launch our FREE course!๐ https://t.co/Q7yOCOfz6W Learn to connect EX & CX, engage employees, and leverage CX data for success. Get started today! #CustomerExperience#CX#EmployeeExperience#EX#VoC#HappyOrNot
Proud to see Finland top the charts again as the happiest country in the world!๐๐ According to our CEO, work-life balance, society, nature, and 'sisu' drive happiness. Learn more in this @CNBC article.๐ #worldhappinessreport#Finland#Sisu#HappyOrNot https://t.co/rJcjrGNNEw
Announcing the launch of our next generation of Smiley Touchโข powered by AI! ๐Now businesses can unlock valuable customer demographic information and combine it with in-moment feedback data for unprecedented insights. Read more: https://t.co/ESGE22oihG #innovation#AI#tech
HappyOrNot x @Sensormatic collaboration brings together customer satisfaction & retail analytics to help retail stores better optimize operational efficiency. Visit Sensormatic at #NRF2023 booth 6305 to hear more! https://t.co/lcmazK2byq
#SensormaticNRF2023
HappyOrNot x @Sensormatic collaboration brings together customer satisfaction & retail analytics to help retail stores better optimize operational efficiency. Visit Sensormatic at #NRF2023 booth 6305 to hear more! https://t.co/lcmazK2byq
#SensormaticNRF2023
Happy #CXDay 2022, everyone! Let's give a shout-out to all the customer experience professionals out there! ๐ In the comments ๐ tag those brilliant CX people who deserve our praise today and every single day ๐
A huge shout out to Meine Strahlentherapie Nรผrnberg medical center (part of the evidia Group) ๐ that achieved a remarkable Happy Index of 95 in only a few months after the roll-out of our #feedback solution. Curious how they did it?๐ https://t.co/FveRgY9xnb (article in German)
We aim to never let our customers downโthat's why we always partner with the best IoT network providers. A huge shout out to @VerizonBusiness for supercharging our Smiley Terminals with top-notch network connectivity in the United States! ๐ถ
Retailers ๐๏ธ Are you making emotional connections with your customers? Maybe you should ๐ Discover the 4 reasons why it's mission-critical to make emotional connections to ensure brand loyalty: https://t.co/Muqv4mkd3t
How do our Smileys deliver businesses valuable insights? Who was our CEO in his past work life? Can you be good at work and still have fun? ๐ค Hear from Miika Mรคkitalo on @TimesRadio's weekly feature โLeading From the Frontโ โก๏ธ3h46m: https://t.co/JBHpxahW32 #leadership#insights
75% of #retailers aren't effective at listening to customers ๐ฎ Don't be one of them. Find out how Voice of the Customer (VoC) analytics help retailers ensure their customers are heard and can actively improve #customersatisfaction ๐
https://t.co/qj2sKbQJ20
Happy Independent Retailer Month, everyone! ๐ฅณ To all independent retailers out there, large and small ๐ You are the heroes of the month, every single month! We are so Happy to have customers like you ๐ #indieretail
What have been the big changes in #CX over the years, and how do we know we are entering the โPlatinum Age of CXโ? ๐ Head over to @Forbes to read our founder Heikki's insight: https://t.co/EUqDFIQsZb
#future#retail#leadership
Do people visit your store without buying? ๐คท Solve the mystery of the non-buying consumer and increase your store's average ticket value with our proven feedback solution? ๐ #retail#customerexperience
Happy #NationalSelfieDay, everyone! ๐คณ In the spirit of the holiday, our in-house "selfie expert" Steven is sharing practical tips on how to strike the perfect pose around a #HappyOrNot device ๐ Needless to say, we can't wait to see YOUR selfies!