Hardik Makadia

Building @wotnot_io
Thoughts on SaaS, AI, design.

[Hardik Makadia @hardikmakadia]

@RahimKZZ Sons of anarchy

[Hardik Makadia @hardikmakadia]

@markjaquith @hckmstrrahul Hahaha no better explanation! 😂

[Hardik Makadia @hardikmakadia]

@Ajain112 It’s effective Oct 1, 2026 onwards. Not now

[Hardik Makadia @hardikmakadia]

@priteshlakhani Best to include “link with Aadhar” in the airline app. If matched everything in DigiYatra is rendered inside the airline app.

[Hardik Makadia @hardikmakadia]

MDR on UPI is the stupidest decision!

NPCI is making 2k cr profit, so where are we
losing money.

[Hardik Makadia @hardikmakadia]

Although the experience of the app is great in district.

You might wanna check the logo and checkmark images. Look really blurry.

@deepigoyal

[Hardik Makadia @hardikmakadia]

Is it just me or does everyone feel like Craig Federighi’s video looked AI generated? 😂

#apple

[Hardik Makadia @hardikmakadia]

We were hiring for a support engineer role. Came across a guy in our own city, profile looked solid, brought him in for an interview.

Didn't move forward with him.

A few weeks later, we get an inbound inquiry — from the company he works at. Mid-sized, around 2,000 people. Genuinely a great fit for us.

Small world! :)

[Hardik Makadia @hardikmakadia]

@mikesmith187 @Calendly Looks really cool!

[Hardik Makadia @hardikmakadia]

Crazy chat by a prospect today!

Impressed by the agents hinglish and convo skills 😂

[Hardik Makadia @hardikmakadia]

@dhh Don’t you use the framework laptop? 🧐

[Hardik Makadia @hardikmakadia]

@ayushmokal6 Do you think it works with complicated ITRs? I’ve got 3 banks, 3 demats.

[Hardik Makadia @hardikmakadia]

@pranjalsoni_ You just killed the offers with your churn %

[Hardik Makadia @hardikmakadia]

Product designer ghosted us 3 weeks in (paid hours, work started, then silence).

What do you do?
1. Hunt them down
2. Eat the cost & restart
3. Hire in-house
4. Something else?

[Hardik Makadia @hardikmakadia]

@frantzfries Give the option for a volume based pricing.

We’ve got 60k contacts, but don’t often send marketing emails after 30-60 days. And we get 1000 signup a month, so eventually paying for the rest just to keep them in loops when a new marketing campaign idea strikes.

[Hardik Makadia @hardikmakadia]

@sgaurav @AI_NURIX Many congratulations Gaurav!

[Hardik Makadia @hardikmakadia]

@durov True! This is a senseless decision

[Hardik Makadia @hardikmakadia]

@eoghan @salesforce @fin_ai Congratulations! Intercom’s always been at the top of the support software chain! 👏🏼

[Uday Kotak @udaykotak]

Google which is cash surplus, just announced an additional capital raise of $80 bn.
Google annual profit is $160 bn, last quarter $62 bn, and market cap $4.5 trillion. That is close to total profits and market cap of all Indian listed companies put together.
It’s a wake up call to all companies to invest into the future, whatever the present maybe.
Now that IPL is done and dusted, time for India to focus on business of business.

[Hardik Makadia @hardikmakadia]

@wickedguro @chatbase We don’t take a CC, and give all features to test for 14 days. @wotnot_io ;)