@LNER Surely it’s not out of the realms of any team members remit to get a cloth of some sort to wipe a table. It doesn’t have to say Cleaner on their name badge. #customerservice
@LNER Agreed unfortunately its not happening & it’s not a one off! This is the 2nd time I have flagged it & you are doing very little about it which as an operator is irresponsible. You seem to prefer arguing with me on here rather than thanking customers for feedback and acting on it.
@LNER I’m not about to start checking peoples tickets, that’s your job! This is happening on a weekly basis but you don’t seem to be doing anything about it!!
So I'm closing my just giving page tomorrow for the half marathon a ran last Sunday. Thanks to everyone that has sponsored me, i've raised £605 for Great Ormond Street Hospital Charity.
If you could give my page one last share, that would be... https://t.co/wkU0C3TVWP