Top Tweets for #CXDC
$CXDC momentum continuing after hours. Price up another 16.67% since last mention. First mentioned at 05:51 PM ET. Now trading at $1.40. #CXDC
$CXDC momentum continuing after hours. Price up another 9.09% since last mention. First mentioned at 05:51 PM ET. Now trading at $1.20. #CXDC
TBT! Getting to geek out on government #cx with others at @forrester #CXDC 2017. We talked about CX legislation, CX policy, and rules. And if anyone looked at us funny for geeking out, we probably couldn’t see from the stage anyway. Lol.
@JohnstonDavidL Thank you for attending! #CXDC
Must read CX Report for federal leaders and CX professionals. At #CXDC 2018, @RickParrishGCX talked about why federal government is stagnate in customer experience. "Agencies fail on the critical elements that make experiences gre…https://t.co/7AkXZNCYXf https://t.co/nn8CCRCfTm
Incredible story from the @DeptVetAffairs and @VetsExperience are working with @Medallia on how real-time feedback is improving lives! #cx #CXDC
Address culture and make #CX not an afterthought but an integral part of every investment decision. Ask yourself “What does this do for the customer?” for every project #CXDC @AnahitaReilly
It's not just one department's job to care about the customer. #CXDC
Can’t wait to hear some amazing insights from @AnahitaReilly and @USGSA on an early movers #CX journey #CXDC
Our Director of Content, @candrews, is at the @forrester #CXDC Forum today in DC, catching @iHapa's session on developing a #datadriven culture at @PeaceCorps. Anyone else attending today too?
An important session on creating an inclusive tech strategy. Disparity in online access, age, abilities, smartphone adoption, more. Considerations for designing secure customer experiences too. #CXDC
.@RJKrawiec walked @forrester’s #CXDC attendees through the #customerexperience mapping-measuring-mindset cycle this morning. If you weren't able to make it, read the full perspective here: https://t.co/wgfuNOXmEW
Great insight from @heidishey at #CXDC. Customer data is like the Hope Diamond display at the Smithsonian – it needs to be available but protected. Can't hide it away forever.
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