Top Tweets for #ConsumerRegulations
This is next Tuesday - get registered asap!
#ConsumerRegulations
#socialhousing
#DomesticAbuse @DAHAlliance
The inclusion of provisions related to domestic abuse in the Social Housing (Regulation) Act 2023 highlights the significance of addressing this issue within the social housing
https://t.co/CAXCvMnJRg
Saeed Hasan, Consultant Solicitor explains the importance of being compliant with UK Consumer Regulations as a private limited company. Click here to find out more: https://t.co/SaW6wGFsq0 #SmartModernLaw #ConsumerRegulations
#Consumerregulations
Operator obligations
Every operator has an obligation not to discriminate consumers on;
a) Quality of service
b) Pricing of products & services
c) Availability of appropriate technologies required to serve specific subscribers.
#Consumerregulations
Operator obligations - Access - Every operator has an obligation not to discriminate consumers on;
a) Quality of service
b) Pricing of products & services
c) Availability of appropriate technologies required to serve specific subscribers .
#consumerregulations
Operator Obligations - Complaints Handling
Every operator has an obligation to operate and maintain a complaints handling manual. @UCC_Official
@africellUG @Airtel_Ug @mtnug @SmileComsUG @roketelkomug @Uganda_Telecom @LycamobileUG
@CONSENTUg @PoliceUg
#consumerregulations
Operator Obligations - Safety and privacy
An operator collecting consumer information shall ensure that;
#consumerregulations
Operator Obligations - Safety and privacy
Every operator has an obligation to ensure information collected shall not be sold or transferred for economic or other benefit where;
#consumerregulations
Operator Obligations - Safety and privacy
Every operator has an obligation to ensure information collected shall;
~Be fairly and lawfully collected and processed.
~Be processed for clearly identified purposes.
~Be accurate.
#consumerregulations
Operator Obligations - Safety and privacy
Every operator has an obligation to only collect consumer information for business purposes or when directed by the Commission. @UCC_Official @africellUG @Airtel_Ug @mtnug @Uganda_Telecom @roketelkomug @LycamobileUG
#consumerregulations
Operator Obligations - Equal treatment
Every operator has an obligation to make provision for persons with disability without discrimination (where possible). @UCC_Official @africellUG @Airtel_Ug @mtnug @Uganda_Telecom @SmileComsUG @LycamobileUG @roketelkomug
#consumerregulations
Operator Obligations - Equal treatment
Every operator has an obligation to provide equal opportunity for access to the same type and quality of services to all consumers in a given area. @UCC_Official @Airtel_Ug @africellUG @mtnug @Uganda_Telecom
#consumerregulations
Operator Obligations - Consumer assistance
Every operator has an obligation to provide low cost methods of filling consumer complaints including:
Toll-free access, Web access, E-mail access, Telecopier and Mail or letter access. @UCC_Official
#consumerregulations
Operator Obligations - Access
Every operator has an obligation not to discriminate consumers on;
a). Quality of service
b). Pricing of products and services
c). Availability of appropriate technologies required to serve specific subscribers.
#consumerregulations
Operator Obligations. Consumer assistance; Every operator has an obligation to have a walk-in customer care center that is accessible by persons with disabilities. @africellUG @Airtel_Ug @mtnug @Uganda_Telecom @SmileComsUG @roketelkomug @CONSENTUg @UgCERT
#consumerregulations
Operator Obligations. Consumer assistance; Every operator has an obligation to have a customer care department which shall be open during business hours. @africellUG @Airtel_Ug @mtnug @Uganda_Telecom @SmileComsUG @roketelkomug @CONSENTUg @UCC_Official
#consumerregulations
Operator Obligations. Consumer assistance; Every operator has an obligation to have a 24 hour, free of charge customer care line. @africellUG @Airtel_Ug @mtnug @Uganda_Telecom @roketelkomug @SmileComsUG @CONSENTUg @UCC_Official @UgCERT
#consumerregulations
Operator Obligations. Access; Every operator has an obligation to ensure access of services by all except for nonpayment of dues or for any other just cause under section 56 of the ACT. @mtnug @africellUG @Airtel_Ug @Uganda_Telecom @SmileComsUG @roketelkomug
Consumer Obligations; Privacy. Every consumer has an obligation to report to the authorities, any offence or illegal activity committed by any consumer or operator using communications apparatus, products, or services. #consumerregulations @africellUG @Airtel_Ug @mtnug
Featured last night on @BBCOne was interesting to discuss and share potential breaches due to aggressive sales techniques 🤓🎥 💁🏻♀️ #tvdebut #law #consumerregulations @jmwsolicitors
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