Top Tweets for #CustEng
One major trend we're seeing is an amped-up focus on retention — keeping customers and ensuring they achieve value. Learn the importance of #custeng in our blog by @lisanakano: https://t.co/CNh8mB8lnQ
Inspiring to see @Oracle customer Janet Lin Sr. Dir, #CustEng from @loblawco and @Oracle’s VP of #CX Anasuya get ready to go up on stage at #OracleCloudDay #HerStory #WomensHistoryMonth

Here’s how consumer habits are evolving in 2018, and what you can do about it. #CustEng #ecommerce @MKTGInsiders #CX #UX https://t.co/0PlL9wNIiF

How do you convert #digital touch points into active engagement opportunities? Join @lsutrick and @Loyalty360 for the answers https://t.co/K98HAmIOMd #CX #CustEng

Here’s why agents with self-awareness improve engagement & performance in the #CallCenter: https://t.co/1RxSknA3nb #CustServ #CustEng
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