Top Tweets for #FixCX

JD Fairweather @JD_Fairweather

over 7 years ago

"Studies and surveys have shown that some segments of consumers, such as women, African Americans, and Latinos, may experience higher hassle costs when dealing with customer service" 🤔#fixcx #custexp

Harvard Business Review

over 7 years ago

Why Is Customer Service So Bad? Because It’s Profitable. https://t.co/gMKqPNY1N3

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over 7 years ago

@DIRECTVNowHelp @directvnow @ATTCares - Can we get an ETA on restore? Also, can you be transparent when you break? It's not cool to put it on your customers! When thousands of people across the country experience an outage, it's not likely a simple reboot to fix issue. #FixCx

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もんじゃ @cycooo_c

about 9 years ago

固定ディスクCXできた！ #fixcx

cycooo_c's tweet photo. 固定ディスクCXできた！ #fixcx https://t.co/8KxGwVXjZ1

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almost 10 years ago

Recall notice from @GM: Your vehicle is safe to drive. Your airbag may rupture causing fatal injuries. #SafeToNotCrash #FixCX

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almost 10 years ago

Hey @BankoftheWest, just because I do most of my banking via digital channels, doesn't mean I should be treated badly at a branch. #FixCX

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almost 10 years ago

This guy ruined my daughters trip to @Disneyland. 1 hr in line with 2 checks of her height, and 3rd says no #FixCX

JeffForderer's tweet photo. This guy ruined my daughters trip to @Disneyland. 1 hr in line with 2 checks of her height, and 3rd says no #FixCX https://t.co/DFNuWqzzsr

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about 10 years ago

I just learned that there are Uber drivers who actually feel insulted if you sit in the backseat. #FixCX

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over 10 years ago

Are you too busy to have empathy for your customers? Your new competitor isn't. #FixCX https://t.co/I906SBE32Q

Pullthepocket @Pullthepocket

over 10 years ago

"Ok, But What Are They Going to Think?"; Facebook, Others Try. Racing Needs to https://t.co/EydoVGzn8u

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Andy Middleton @andyjmiddleton

over 10 years ago

@Teleflora succeeded at sales (left), but failed at service (right) and failed the customer. #FixCX on #Valentines

andyjmiddleton's tweet photo. @Teleflora succeeded at sales (left), but failed at service (right) and failed the customer. #FixCX on #Valentines https://t.co/VQs8loRbYH

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Andy Middleton @andyjmiddleton

over 10 years ago

Reducing customer effort improves customer service, so why am I cutting the salad myself? #FixCX @OldHomestead

andyjmiddleton's tweet photo. Reducing customer effort improves customer service, so why am I cutting the salad myself? #FixCX @OldHomestead https://t.co/BVoNad12nD

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over 10 years ago

How many @PTPCX employees does it take to get a Mac working with a projector? #FixCX

JeffForderer's tweet photo. How many @PTPCX employees does it take to get a Mac working with a projector?
#FixCX https://t.co/A26x4cWtIF

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: Alanna-Janel: Levenson. @alannalevenson

over 10 years ago

Are we really saving water with low flush toilets that need to be flushed twice? "This is broken" #FixCX https://t.co/hew2RtKZme

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Katie Wohlman @katiewohlman

over 10 years ago

LinkedIn should allow administrators to repost from company pages to their personal pages in the future #FixCX https://t.co/iXExdIgzqO

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over 10 years ago

IVR chats that don't resolve a customer's issue should survey #customers for improvements #FixCX https://t.co/xZyXsjVbe3

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