Top Tweets for #InclusionOverTolerance
YES!!! When “merit” is judged through a monochromatic lens, it ignores how life experience can compliment great skill.
The “I don’t care if you’re blue, orange or ... squirrel” colourblind-tolerance chestnut is a complete dodge.
#InclusionOverTolerance
#CXTweetChat
@SAP_CX Acknowledge that the experience betwern races is different and develop programs that cause shared experiences and learning about these differences. We could even have our own forms of show and tell. This engagement can cause us to realize our similarities too. Learning is key.
With nods to @adblanche, @lruettimann, @olambel, @Lars, @andreakirby189, and all of the other panelists and participants.
A tip of the cap from a #CrazyCanuck 🇨🇦 in hopes that we keep this conversation growing.
#BlackLivesMatter
#InclusionOverTolerance
#TalentPunk
#PunkHR
I believe conversation is not prevalent enough in #CX.
Diversity is most prevalent in tiers of the org chart that have the MOST interaction with customers, but LEAST influence on interaction design and policy creation. It declines steeply up the chart.
#InclusionOverTolerance
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