Top Tweets for #LibAnswers
Checking in from the OLA Super Conference in Toronto! We've spotted this phenomenal poster from @QueensULibrary about how they're using RUSA guidelines to improve their FAQ knowledgebase powered by Springshare's #LibAnswers. Wow! 💡#OLASC
Our summer #LearningLab session is open for registration! Learn how Sara Hull from @SUNYEmpireLib is using #LibAnswers NPS module for leveraging continuous improvement with a really small staff!
https://t.co/9AS4C0w5Gs
Wow, @SU_Libraries! Your #LibAnswers site is fantastic - it's no surprise your clients make good use of your FAQs! 🤩
📊 #DidYouKnow our "Ask a Librarian" FAQ pages had 13,861 views in 2023! 📈
Clients found answers quickly, saving time and effort. Explore the FAQs: https://t.co/vhk83HBowE
#SULibrary #LibraryStats #VirtualServices #EfficientResearch
One week from today! Curious about what your patrons think of your library and its services? Come to this live training webinar next Monday to learn all about tracking feedback with the NPS module for #LibAnswers. https://t.co/1rle1TGCkL
Wow! 🤩 Such impressive numbers of #LibAnswers chats and tickets and #LibGuides views, @ExeterUniLib!
🤝 We answered 9400 online chats and had 14,007 in person enquiries, 11,992 email enquiries to [email protected] and 1,302 LibAnswers tickets 🧵
Don't miss this! Get a sneak peek at our new #LibAnswers Net Promoter Score® module, which lets you gauge user satisfaction across your institution! Starting at 10:30am CT/11:30am ET, at ALA Booth #1525 or streaming live on Facebook. #ALAAC23
https://t.co/IMiCbo747P
We have SO MANY new features to show you at #ALAAC23. Catch this morning's presentations at Booth #1525!
Saturday, June 24:
10am CT: New #LibGuides A-Z Features
10:15am CT: Explore #LibAnswers Chatbot
10:30am CT: New LibAnswers Net Promoter Score
Our #LibAnswers PiBot Chatbot collected some important pi(e) data on #PiDay! For favorite type of pie, chocolate was 1st with 30% of votes, apple came in 2nd at 25%, and pumpkin took 3rd with 20%. Honorable mentions: peach pie, chess pie, and pizza. 🥧
Are you at the beginning of your #LibAnswers Chatbot journey? If yes, attend our planning workshop, Tues April 11 @ 2:00pm ET, that covers tips and strategies for planning out your Chatbot flows and journeys.
https://t.co/dsEWRK14BI
We love showing you how our Springy tools work together! Later today, we're hosting a live training all about using #LibInsight to analyze and compare your datasets from #LibAnswers and #LibGuides. Sign up now! https://t.co/X1UnBiz5QE
Our last Flash Presentation of #acrl2023 is exploring the new #LibAnswers Chatbot functionality - starting in 15min at 7pm in booth #711.
Sneak-peek preview for our Twitter followers exclusively! We created a #LibAnswers Chatbot playground with all different types of Chatbots and scenarios. Go ahead and play with them! https://t.co/6KOtSl8Sxf
Did you know that we streamed live sessions all weekend long at #LibLearnX23 conference? ICYMI, we did a session on all the new updates coming to the #LibGuides A-Z list, an updated look at #LibAnswers Chatbot, and more. Check out all the recordings: https://t.co/cdeaGMDJsu
Adding a short video to your #LibAnswers answer page can really help get your point across. Check out this cool example from the library at Birmingham City University https://t.co/W3e0IxEwgu
Meet the #LibAnswers Chatbot, the newest addition to your Reference Department! Chatbot serves as the first point of contact for chat patrons, guiding them through options, and passing them on to a particular resource or staff member as needed. #comingsoon
https://t.co/SoFqN8GY6L
There's still time to register for today's 3pm US ET webinar highlighting the PowerNotes integration with #LibAnswers LibChat! Be sure to join us:
https://t.co/7nxW0QLjds. @PowerNotesApp
In honor of Effective Communications Month, why not create a #LibAnswers FAQ that shows all the terrific ways your patrons can reach out to your library. Check out this clean, easy-to-digest one from @APUSLibrary. https://t.co/ERTRYpz4JY
@jenniferlagarde @becalzada @lenbryan25 @BayardoZinnia @Boss_Librarian @benkort @carolynvibbert Definitely the PLN #tlchat #intlchat that moment you stop hounding teachers & students & they spontaneously come to you for books & resources & @libguides #libanswers to curate it all & fantastic library staff who care about the students & books
Have you headed home for the Easter break? Find out how to access your local university library.
#brunel #bruneluni #brunellibrary #unilibraries #libanswers #FAQs
Can I access my local university libraries when I am at home? Find the answer at #LibAnswers. #brunellibrary #bruneluni #bruneluniversity
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