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Top Tweets for #USMBOK

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Suresh GP, MBRM @sureshgp
Thanks @ianclayton for a great conversation on various topics . Would need to schedule another meeting to talk further @usmbok #USMBOK
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ianclayton's profile image
Ian M. Clayton Verified account @ianclayton
@simjoh thanks for the mini shout out for Service Safaris and the #USMBOK https://t.co/9NESHGF8Hj
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Ian M. Clayton Verified account @ianclayton
@Joe_the_IT_guy @stephenmann Sarasota Florida - sorry to have “gone dark” on you all - so many projects - including #usmbok update! Will be blogging again next week
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Stephen Mann @stephenmann
Nice to see a mention for #USMBOK in an #ITSM blog @ianclayton ... https://t.co/mr1c7PBHAT
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Stephen Mann @stephenmann
Service Safaris: Understand How Corporate IT is Really Used https://t.co/HiSpobBR35 <<< a new #ITSM blog by @simjoh via @itsm_tools
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ianclayton's profile image
Ian M. Clayton Verified account @ianclayton
Centricity (consumer), Agility, Synchronicity, Accountability - CASA - (mi casa tu casa?) the core of the #usmbok https://t.co/UtrLtayu2R
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Kenneth Gonzalez @ken_gonzalez
I prefer #Agility over #Agile. #Agility implies responsibility, capability and a way of thinking/being https://t.co/eOza0w5crP
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ianclayton's profile image
Ian M. Clayton Verified account @ianclayton
@StuartRance Stuart - Steve Towers is my mentor from mid 2000s - I call him ‘Mr. Outside-In’. He endorses the #usmbok approach
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ianclayton's profile image
Ian M. Clayton Verified account @ianclayton
Checklist for service management knowledge - #itsm #itil #usmbok https://t.co/jm730y8ROb
ianclayton's tweet photo. Checklist for service management knowledge - #itsm #itil #usmbok https://t.co/jm730y8ROb https://t.co/Z9EQx6Pb8C
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sm101's profile image
Service Management @sm101
Sneak peek at Version 2.0 of online Service Management University https://t.co/97GltYKfJW #usmbok #itsm
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ianclayton's profile image
Ian M. Clayton Verified account @ianclayton
Building a service catalog? -u r thinking inside out - #outsidein thinkers build journey and scenario catalogs first #itsm #usmbok
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USMBOK @usmbok
"The Definitive Service Management 'Master Class' and Tablet 'App'" by @ianclayton on @LinkedIn https://t.co/lvlnqZM8V7 #ITIL #USMBOK
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ianclayton's profile image
Ian M. Clayton Verified account @ianclayton
Indian Company unashamedly rips off entire Lean Service Management 6-step diagram from #USMBOK http://t.co/YgJQbtRl7Q
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IntBestPractice's profile image
Int. Best Practice @IntBestPractice
Webcast: IT-as-a-Service Lessons Shared - with Ian Clayton & Paul Chapman, Oct 7th - register via http://t.co/oGxtOOZrQ4 #usmbok #itsm
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ianclayton's profile image
Ian M. Clayton Verified account @ianclayton
Old message new age of IT - quality mgt is about zero defections, not zero defects! #usmbok
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Forrester Verified account @forrester
#Service recovery programs should recover the #customer not the technology - @ianclayton #USMBOK #IOFE12 #Forrester
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