USMBOK

Information, news and discussion around the Universal Service Management Body of Knowledge (USMBOK)

[USMBOK @usmbok]

Checkout my book ChatGPT for Beginners - comprehensive guide to prompt engineering for ChatGPT, writing books of all genres, simulating chats with historical figures https://t.co/HAnXVIRp3K

[USMBOK @usmbok]

I just uploaded “0401. Finding Your Service” to #Vimeo: https://t.co/j3yIiewsjE

[USMBOK @usmbok]

Checklist for your service management knowledge?
Visit https://t.co/JotpH1pqz7 for more detailed view

[USMBOK @usmbok]

Service Management University 2.0 and 'Brain’ - preview 15 minute webinar at 11am
https://t.co/RBtgyLkbx3

[USMBOK @usmbok]

See Service Management Brain find learning in 3 clicks Webinar Dec17 11a USEST https://t.co/6VkwaQAHY7 #itsm

[USMBOK @usmbok]

Signup for the Service Management University 2.0 Launch webinar Thursday Dec 17, 11am EST https://t.co/xo3WR0rCMC

[USMBOK @usmbok]

Sneak peek at Version 2.0 of online Service Management University https://t.co/hBlsh6wX4a #usmbok #itsm

[USMBOK @usmbok]

"The Definitive Service Management 'Master Class' and Tablet 'App'" by @ianclayton on @LinkedIn https://t.co/lvlnqZM8V7 #ITIL #USMBOK

[USMBOK @usmbok]

@ctopagile yes - email us at info at usmbok dot com for more information

[USMBOK @usmbok]

"The enemy to improvement is a lack of specificity" #sdmetrics

[USMBOK @usmbok]

Follow the Service Desk metrics presentation conversation here via #SDMetrics and listen online here https://t.co/CsWxxr763K

[USMBOK @usmbok]

RT @usmbok: Appreciate, as a service provider your value is directly associated and proportional to your customer level of satisfaction

[Service Management @sm101]

Service Management 101 agree to use #EXIN examination services for #usmbok education worldwide http://t.co/bbYACO76

[USMBOK @usmbok]

Trade-up program for Guide to USMBOK - exchange any previous edition for $50, Ebook owners can update for free http://t.co/J02An4gQ

[USMBOK @usmbok]

@IntBestPractice Defining #ITSM – Or Is That “Service Management”?" http://t.co/EKbH0Gk3 #ITIL #USMBOK

[USMBOK @usmbok]

Defining IT Service Management – Or Is That “Service Management”? http://t.co/jLEKsPmJ #ITSM #USMBOK

[Int. Best Practice @IntBestPractice]

Universal Service Management #USMBOK for outside-in thinking, user / customer eperience is important http://t.co/Rk7CbYZx

[USMBOK @usmbok]

“@kirkholmes11: Future of the #Baldrige program? A statement from senior leaders of public/private team http://t.co/4gpGcYYh #asq” #usmbok

[USMBOK @usmbok]

RT @patb0512 @ServiceSphere Discussed #USMBOK on #ITSMWPROW tonite it doesn't compete with #ITIL, but moves #ITSM into The Next Generation

[USMBOK @usmbok]

We are proud to be the latest member of TSO's new International Best Practice Library (PDF Link) http://t.co/3MPSMScY #USMBOK #ITIL #ITSM