#neverflyBA - Twitter Hashtag

almost 2 years ago

Is anyone working at @British_Airways customer service? Endlessly trying to chase an unpaid claim after we were left abroad with a baby and no luggage #neverflyBA

14

1

0

415

Denise Sutton 🇺🇦🐈‍⬛🐈 @CupOfTea69

almost 2 years ago

@mrs_harket @British_Airways Oh please accept my most hearty condolences if you have to have any dealings with that lame excuse for an airline. Worst customer services I’ve ever encountered and I will never fly with them again. #NeverFlyBA

12

1

0

134

Jaki Merrett @jakimerrett

about 2 years ago

@british_airways and now delayed due to putting hand luggage in the hold that there was room for on flight. If you can't cope with a full flight you shouldn't be operating #neverflyBA #fuming

jakimerrett's tweet photo. @british_airways and now delayed due to putting hand luggage in the hold that there was room for on flight. If you can't cope with a full flight you shouldn't be operating #neverflyBA #fuming https://t.co/VwNxm1SPqY

3

0

124

eilis cope @eiliscope

about 2 years ago

@yona1959 @British_Airways Shocking - CEO is no better - culture starts at the top. U could try emailing him but he’s also bereft of compassion. Try [email protected] They are officially, ‘The World’s Worst Airline’ - lied about a telephone call they had with me. #NeverflyBA #Fail #WorstCustomerService

0

2

0

125

Knighty Fi 🌹 @Knightstar50

almost 3 years ago · North West

@British_Airways BA really are rubbish. After a 12 hour delay we arrive at our destination and you lost one of our cases. Your systems for claiming compensation and reporting lost baggage always have issues and keep getting told try again later. #neverflyBA

1

0

108

Denise Sutton 🇺🇦🐈‍⬛🐈 @CupOfTea69

about 3 years ago

@richardosman @shetlandnoir .@British_Airways are a dreadful company with no concern for their passengers or concept of customer service. Good luck getting compensation! #NeverFlyBA

1

14

0

13K

mrugen purohit @mrugenp

over 3 years ago

@British_Airways PATHETIC experience with your baggage handling for our 15Feb BLR-PDX flight via LHR. ALL our checkin bags missing,have critical prescription medicines,apparently sitting at PDX airport @flypdx as of 17Feb but no way to collect. Zero help or guidance. #NEVERFLYBA

2

1

0

288

Vicky Reeve @Vicky123reeve

about 6 years ago

@British_Airways have sold their loyal staff down the river and they are now being awkward about refunds to loyal customers! You can’t refund a flight in July but not the return one because it’s in August! Where’s the sense in that?#neverflyba

0

1

0

Kerri Gallagher @KerriGallagher

almost 7 years ago

Hey @British_Airways, I made a claim a month ago, have not gotten an update, and was told to call a number that hangs up on me rather than being placed in a queue for customer service. It's also impossible to check on existing claims on your website. This is maddening #NeverFlyBA

KerriGallagher's tweet photo. Hey @British_Airways, I made a claim a month ago, have not gotten an update, and was told to call a number that hangs up on me rather than being placed in a queue for customer service. It's also impossible to check on existing claims on your website. This is maddening #NeverFlyBA https://t.co/szehT4XnAk

0

2

0

Jake Bowman @bowey14

almost 7 years ago

@British_Airways currently stranded at Madrid airport as you cancelled our flight BA465. NO customer service at the airport so we have NO idea what’s going on #neverflyBA #strandedinmadrid #BAcancellation

2

4

0

Emily Woodward @emswoodward

almost 7 years ago

@HeatherWatson92 @British_Airways BA cancelled our flight without telling us, suggested we book another and they would reimburse us. Came home (after having my financial details stolen via BA while I was away) to no apology and not a penny! #neverflyba

2

1

0

Rajan Punja @RajanPunja

about 7 years ago

@British_Airways wake up in the morning and have been told there is no flight today and covering the cost of the rest of the delay is up to me! #BritishAirwaysSucks #NoCustomerService #NoHelp #NoApology #NeverFlyBA #BookedMeForWednesday #WhatAboutMyOtherHotel

3

2

1

0

mick cassidy @tricky1173

almost 8 years ago

Been taken off a @British_Airways flight to Vegas because the @British_Airways flight we were on was delayed yet we still made the connection in time before the gate closed told by BA staff the decision was made when we were flying lost a day holiday given £10 voucher #neverflyBA

16

38

18

0

Fiona Hanks @HanksFiona

almost 8 years ago

@British_Airways flew on your 99th birthday .... we're you handing out gifts? No, downgrades. Sixteen days later ... no reply from Customer Services ... no compensation .. no refund ... no apology for highly unprofessional & mildly threatening ground staff #neverflyBA

1

2

1

0

Will McLean @WillyMzea

about 8 years ago

Mum dreamt of going to SA with her husband before she died. The trip planned for this summer was all that kept her going. Mum sadly died in Jan & @British_Airways. won’t let my stepdad change her ticket so his brother can go instead. #ToFlyToServe ?? #sickening #NeverFlyBA

11

7

12

0

Lynz 🦊🤓🦄 @FoxyUnicorn28

over 8 years ago

It’s kinda sad that @British_Airways hasn’t even attempted to help my friend @angelbaby24bz after countless tweets from me, her, & several other people. Yet other airlines have way better customer service. Clearly British Airways doesn’t care for their customers. #NeverFlyBA

1

2

0

Toby @TobyMass

over 8 years ago

Third trip in a row where @British_Airways have screwed up. 1st BA cancelled flights making trip impossible. 2nd coffee rained down on me when taking off and landing. 3rd 2.5 hr delay. #NeverFlyBA

1

3

0