Top Tweets for #socapny
#socapny Panel discussion at Socap NY/Philly Event.

On your social journey, which box do you put your self in? Conservative? Social First? Observer? Contender? @paulJ0hns #socapny
Who ever thought that empathy was going to be important for an agent? For social it's absolutely critical #socapny #custserv -@paulJ0hns
Transforming Your Customer Experience Strategy for the Post-Voice Area - Paul Johns #conversocial #socapny


Susanne Ronner says "NY Metro Chapter Rocks". #socapny

Great insight from Doris Daif from Amex today at Socap Metro Chapter event. #socapny

If the only person ur validating ur ideas w/ is ur boss, ur doing something wrong #socapny -Doris Daif @americanexpress
Many thanks to Jen for coordinating such a fantastic event! #socapny
It is going to be a great event tomorrow! The NY Metro Chapter presents - The Convergence of Customer Service & Marketing. #socapny
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