Top Tweets for #supportExperience
Your #chatbot isn’t “#AI-driven” if it replies:
> “Please type your query again.”
If it can’t resolve 30% of queries unaided, it’s a glorified #FAQ.
#CX #Automation #ConversationalAI #SupportExperience @Zendesk @Genesys @Gartner_inc
🎧 #CustomerService That Hits All the Right Notes! 🎧
Just like a pair of headphones, great customer service is about balance.
One side? That's BoldDesk, your powerhouse of efficiency.
The other? #Happycustomers, vibing to a seamless #supportexperience.
When the two come together, you get harmony. 🎶
Let BoldDesk help you tune into #customersatisfaction like never before! 💬✨
#customersupport #Workefficiency #customerexperience #helpdesksoftware
@Thesunnysehgal @SamsungIndia @SamsungMobile @PMOIndia @mieknathshinde @DrMohanYadav51 @AshwiniVaishnaw @aajtak @ABPNews @timesofindia @IndiaToday @TheLallantop @indiatvnews "Samsung support feels impersonal & dismissive. Explorer issues are ignored publicly, yet heavily promoted with paid content. My 4-star reviews were rejected on Flipkart still Amazon does not see any reviews. #Samsung #transparency #supportexperience
@SamsungIndia"
@UniverseIce Samsung support feels impersonal & dismissive. Explorer issues are ignored publicly, yet heavily promoted with paid content. My 4-star reviews were rejected on Flipkart, and I still Amazon does not see any reviews. #Samsung #transparency #supportexperience @SamsungIndia
📢 Don't settle for subpar support! @BoldDesk offers more than just resolutions – it's a complete #supportexperience.
From #SLA compliance to seamless integrations, track, manage & exceed expectations!💡
Here let's discuss how #BoldDesk redefines #customersupport excellence.🚀
Are your #helpdeskworkflows causing headaches? 😩
Tune in as we explore the challenges, identify their causes, and provide practical solutions for a seamless #supportexperience: https://t.co/WkqQLHv26R
↪️ Don't miss out on the secrets to success! #helpdesk #workflowoptimization
Getting your #CharityComms right can mean the difference between a one-off donation, a monthly donation, or even no donation at all.
Here's how you can create a better online dialogue with supporters featuring insights from the #SupportExperience report👇
https://t.co/mywvebZR7D
5 gifts to customer support from AI, from a discussion with Krishna Raj Raja and Jim Roth at the #TSIA conference. Key points about how AI technology enhances the customer experience and drives revenue growth: https://t.co/ypbbnr0g6n
#ai #coaching #supportexperience #CX
Join @krrlogic this week at @ascentconf where he'll be talking about why your Support organization and Finance should partner together to retain customer revenue and differentiate your business.
#supportexperience #cx #ndr #digitaltransformation
https://t.co/OQGv9x3rgb
The #productledgrowth model has gained traction but building a #PLG native business or pivoting to it is challenging. What's often missing is a focus on the #supportexperience. Check out the latest PunkCX podcast with @andrewsjoe @adrianswinscoe
> https://t.co/vddNrBlgRJ
Today is the start of TSIA World: Envision! 🎉
Hear why NOW is the Time to Double Down on Proactive Support!
Can't attend? Schedule time with us instead! 👇
https://t.co/kFQ17GBsdq
#tsia #tsiaworld #supportexperience #customersupport #customerexperience #CX #SX
Nabeel Mehdi, A Sr. Software Engineer based in Michigan, is #InsideTheAlgorithm.
Nabeel has his Masters in Industrial & Systems Engineering from @NorthCarolinaUniversity. Welcome to SupportLogic!
#AI #NLP #SupportExperience #NewHires
Ben Saitz, Chief Customer Officer at @Netskope, has been an invaluable member of the @SupportLogicInc Customer Advisory Board at @tableau by @salesforce and now at Neskope.
#cco #customerSupport #supportExperience #customerAdvocacy
Are you at the @GainsightHQ Pulse conference? Make sure to stop by and listen to our CXO Omid Razavi talk about the partnership between #CustomerSuccess and Support! #SupportExperience
Is single-tier the future of customer support? Watch how @Mulesoft is improving their customer #supportexperience with intelligent case #swarming in this on-demand webinar 👉 https://t.co/wjVwEJGlBg
👉Customer Effort=Customer Loyalty👈
The easier the #CustomerExperience, the more loyal the customer will be. This is why having a predictive and effortless #SupportExperience is so important.
Last week, we announced the launch of the SupportLogic SX™ platform and applications, designed to help #support organizations make the transition to a proactive #SupportExperience. Read more about all the capabilities below. 👇👇👇
https://t.co/5lusrIlx4c
#Throwback to Technology & Services Industry Association (TSIA) World last week. It was a great couple of days connecting with other professionals and talking about #SupportExperience.
#SXLive22 was a clear indication that a conference about #SupportExperience was needed. The support function is often under-resourced & under-appreciated but it's a pivotal part of a company's success. Read our 5 key takeaways below👇
https://t.co/vzVgMpcZfB
Playing a very serious game of @SupportLogicInc Feud with almost half of our company participating. We love seeing our employees' creativity with their team names, virtual backgrounds, and #collaboration ideas. #team #lifeatsupportlogic #teamfun #supportexperience #funatwork
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