Omid Razavi

Passionate about AI in customer service and support, inspiring growth and success through fresh insights and innovative approaches

[Omid Razavi @orazavi]

Our SUCCESS formula to Onboard, Retain, and Grow customers at @SupportLogic. A best practice for #SaaS customer success. #Customer_ORG

[Omid Razavi @orazavi]

Wishing Tokyustay Yotsuya a happy Tanabata festival ! Having a great time here! #TokyuStayYotsuya ❤️🙏

[Omid Razavi @orazavi]

@levie Agree with @levie, high-skilled immigration drives innovation, creates jobs, and strengthens a country’s global competitiveness. Restricting it shifts opportunities elsewhere!

[Omid Razavi @orazavi]

Two Decades with LinkedIn: A Professional Odyssey🌐
https://t.co/q8f8k2PNjM
@LinkedIn

[Omid Razavi @orazavi]

Enterprise Adoption of Generative AI: Trends, Challenges, and Predictions https://t.co/a7Gyb6D9U1 via @LinkedIn

[Omid Razavi @orazavi]

Machine Learning in Customer Support Is A Two-Way Learning Street https://t.co/dyJOf0M6v2 @orazavi via @LinkedIn

[Omid Razavi @orazavi]

AI and the Art of Omotenashi: Reshaping Customer Service
As we embrace the #AI era, this merging of tech and tradition will continue to shape how businesses should cater to their customers. https://t.co/9RipdTHWXp via @LinkedIn

[Omid Razavi @orazavi]

@jimroth keynote at @TSIACommunity on customer success scoring framework based on user adoption, technical health and customer engagement across their experience with @salesforce

[Omid Razavi @orazavi]

AI is going to help with Customer Experience and Cost Containment says @j_b_wood at @TSIACommunity Interact 2023 in #Orlando

[Omid Razavi @orazavi]

I've registered for the @GainsightHQ Pulse 2023 Conference, May 17-18, 2023, bringing together Customer Success, Community Management, and Product Management. Use my promo code to receive a 15% discount - See you there! https://t.co/40ILgRjwMj

[Omid Razavi @orazavi]

From #Clippy to #Copilot, @Microsoft has gone from 'Hey, it looks like you're writing a letter!' to 'AI-powered future of Office documents to create documents, emails, presentations, and more!
https://t.co/5tzLe9VKyk

[Rich Bohn @RichBohn]

How Generative AI Is Transforming Customer Service and Support | LinkedIn #CRM @orazavi Great advice! https://t.co/fudRDMIo5P

[Omid Razavi @orazavi]

Revolutionize your #CustomerService and #CustomerSupport with the power of #GenerativeAI
Algorithms like #chatGPT from @OpenAI are shaking up the industry by redefining business processes, reshaping human relationships, and boosting productivity.
https://t.co/DJekvdDeY5

[Omid Razavi @orazavi]

10 Ways Customer Success and Support Can Learn From One Another by @orazavi in https://t.co/7ttuR6BwVq

[Omid Razavi @orazavi]

@nrmehta @GainsightHQ ACQ…?🤔🤔

[Omid Razavi @orazavi]

The Re-engineering of Sales Generation keynote by @j_b_wood, CEO, TSIA at the @TSIACommunity Envision conference- do you have propensity models for expansion and growth? Introducing the APLAER model!

[Omid Razavi @orazavi]

Marina Keating, VP of Global Customer Support and Education Services at @Xactly is on the @SupportLogic Customer Advisory Board. We look forward to co-creating the future of customer support and success with Marina on our CAB. #customerSupport #supportExperience #customerAdvocacy

[Omid Razavi @orazavi]

Shout out to @UnitedAirlines's Lost+Found for finding and shipping my laptop left on board the connecting UA323 flight from RDU to EWR. And many thanks go towards @FedEx, who delivered within 24 hours of arrival! ✈️🚚🙌

[Omid Razavi @orazavi]

Ben Saitz, Chief Customer Officer at @Netskope, has been an invaluable member of the @SupportLogicInc Customer Advisory Board at @tableau by @salesforce and now at Neskope.
#cco #customerSupport #supportExperience #customerAdvocacy

[Omid Razavi @orazavi]

Yamini Rangan CEO of @HubSpot on leadership from the period of abundance to prudence, CS proactivity and customer understanding @yaminirangan with @nrmehta at @GainsightHQ #pulse2022

[Omid Razavi @orazavi]

Thimaya Subaiya CCXO and Anisha Sivakumar VP, Customer Success on leading partner and customer success together @Cisco with @nrmehta at @GainsightHQ #pulse2022