Top Tweets for #tuicomplaint

about 1 year ago

@TUIUK Ahmed has repeatedly told us our complaint is “resolved” when it clearly isn’t. We’re being dismissed and misled, and nothing has actually been fixed. We want to make a formal complaint about his handling — unacceptable customer service. #TUIcomplaint

125

Phil Marston @PJ_Marston

over 2 years ago

@TUIUK You've taken money off my card but a technical error means my attempted booking has not completed and so I have no reference. Furthermore, been on the phone for over an hour trying to sort it but the holiday is now unavailable. Shambolic service. #TUIcomplaint

101

Emmie❤️🌹 @EmmaOohLaLa

about 4 years ago

DO NOT DEAL WITH ANY QUERIES OVER SOCIAL MEDIA WITH @TUIUK YOU WILL BE WASTING YOUR TIME. QUICK TO TAKE MY HARD EARNED MONEY BUT CANT GET A REFUND BECAUSE THEY DID NOT PROVIDE A SERVICE I PAID FOR!!! #TUI #TUIcomplaint #tuiholiday #supriseatsea

Gemma Mclaughlin @Gemma_Louise990

almost 8 years ago

Once again absolute appalling customer service from @TUIUKcares Quick to take your booking/money but ignore you if you have a complaint. Chased it far too many times with no response so @abta it is #tui #tuicomplaint #shockingcustomerservice

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