Top Tweets for #uberFAIL
WE HAVE BEEN ATTEMPTING TO HAVE YOU REACH THE DRIVER OR GIVE THEM OUR CONTACT INFO FOR MORE THAN 16 HOURS NOW.
YOU FINALLY GIVE US THE OPTION TO CALL THE DRIVER AT MIDNIGHT AND ONLY GIVE US A 4 HOUR WINDOW TO REACH THEM. @uber #Uberfail @Uber_Support
@Uber_Support WE HAVE BEEN ATTEMPTING TO HAVE YOU REACH THE DRIVER OR GIVE THEM OUR CONTACT INFO FOR MORE THAN 16 HOURS NOW.
YOU FINALLY GIVE US THE OPTION TO CALL THE DRIVER AT MIDNIGHT AND ONLY GIVE US A 4 HOUR WINDOW TO REACH THEM. @uber #Uberfail
@Uber @Uber_Support Your driver went to the WRONG address. Support’s only solution? Wait 6-12 hours for an email. I’m missing a 3PM tow appointment because of this. Unacceptable. DM me NOW. #UberFail #Customer
@Raise4Rights @UberIN_Support @Uber_India Absolutely unacceptable @Uber_India @UberIN_Support No call support, no resolution just delays after such a serious issue. This kind of pathetic service is intolerable. Stop ignoring and take immediate action against the driver! #UberFail #CustomerRights
@FootballChunk @UberIN_Support @Uber_Support @Uber Absolutely unacceptable @UberIN_Support. If details are already shared, stop delaying with scripted replies and take real action. Overcharging is a fraud, refund the amount immediately and hold the driver accountable. #UberFail #CustomerRights
Missed my international flight due to Uber driver negligence in Bengaluru.
Loss: ₹41,900 for rebooking + no-show + 10 hrs wait.
Uber suggested insurance instead of accountability!
Is this fair? @Uber_India @UberIN_Support @Uber
#UberFail #ConsumerRights #CustomerExperience
Kiefer Sutherland Arrested For Threatening An Uber Driver #CelebrityNews #KieferSutherland #UberFail #CelebrityDrama #JackBauer #TheLostBoys #HollywoodNews #CrimeNews #24
UPDATE: @Uber has sent me the SAME automated reply twice now—after a driver abandoned us in the middle of the road.
They "understand" and "take it seriously," but refuse to refund a ride that was never finished.
If your safety isn't worth a refund, what is? #Uber #UberFail #AutomatedIndifference
This is scripted, bot-run support. No human actually read what happened.
Do better, @Uber_Support Or riders will trust you less and less.
@Uber_Support I filed a BBB complaint after your 3-day appeal deadline (12/5) expired. My account is blocked by a CRITICAL DATA ERROR despite internal document approval on 11/27. Fix the manual override error immediately. #UberFail #DataError #ManualOverride
@Uber_Support why aren't you guys helping me with my account its has been two weeks now out my pay! What are you guys doing now I get a massage saying the problem was resolved!? And its not! #UberFail #WageTheft #GigWorkerRights #PayMeNow #LaborRights
@DaraKhosrowshahi My payouts have been HELD for 2+ WEEKS with ZERO explanation! Account ACTIVE, earnings completed, support only sends bots. This is wage withholding & I’m exploring legal action. Fix it NOW! #UberFail #PayMeNow #WageTheft #GigWorkersUnite #LaborRights
Booked @Uber weeks in advance for our intl arrival. Booked UberXXL. Driver canceled before we even got our bags.
💸 Paid 60% more for a new ride
❌ Hit with $40 cancellation fee
This is unacceptable!
@Uber_Support, please address this.
#UberFail #CustomerService #AirportPickup
@ubereats_uk poor service, 45 minutes and still no rider to deliver my food, no answer from the restaurant either disgusting service #uberfail
@Uber_Sopport @mothernidades @Uber_MEX UNBELIEVABLE! @Uber customer care just told me to pay my debt FIRST despite my iPhone being STOLEN during an Uber trip! No empathy, no understanding. I'm forced to go public with this. Is this how @Uber treats its drivers? #UberFail #CustomerService
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