@Hermesparcels my parcel was apparently attempted for delivery but the tracking photo has no parcel in it, then it said it's 'returned to sender' but still hasn't turned up 2 weeks later. Can you tell me where it is please?
@jet2tweets Thanks so much for getting back to me, appreciate you're incredibly overloaded with enquiries! I've just sent my details through DM. Thanks
@jet2tweets Hi, I had a text saying my flight would be automatically refunded but since had an email saying I could change my flight for free. I'd still like a refund β does the original text still stand? Will I get a refund if I don't do anything? Thanks!
@EE your website is showing there is a service problem at my postcode but no more information? Is it possible to find out what the problem is and how long it might go on for? Not able to use my WiFi! Thanks.