Heather Bentley

30 something

[Heather Bentley @heathjojo]

@skytv are absolutely diabolical, virgin sent them a cancel request for me after them saying they can’t cancel but it happened anyway. So I give them my month notice and even though I have emails confirming cancellation they have only cancelled my broadband.

[Heather Bentley @heathjojo]

@Georgeatasda what a joke, just bought this from your Radcliffe store, worse toaster I have ever owned it didn’t toast the bread and all the filling leaked out wasn’t even a full sandwich

[Heather Bentley @heathjojo]

@OfficialPLT how do we contact you. I ordered some jeans for next day delivery but they haven’t arrived yet and no update from Evri

[Heather Bentley @heathjojo]

@evri have 2 of my packages and no update and no way of contacting anyone

[Heather Bentley @heathjojo]

@inthestyleUK I think you need a new level of customer service, I was 33 in the queue and got down to 1 and through to someone called luke as soon as I started typing surprise surprise I got cut off

[Heather Bentley @heathjojo]

@inthestyleUK how the hell you get to speak to someone their online chat is a bloody robot

[Heather Bentley @heathjojo]

@NinjaKitchen amazing service from Alana in the escalations department sorted out my issue straight away without hesitation. @NinjaKitchen amazing customer service thank you

[Heather Bentley @heathjojo]

@The_JamesJordan We had the same issue, I bought the @EllasKitchenUK banana pudding and mixed it into there it worked a treat

[Heather Bentley @heathjojo]

@DunelmUK made an order and says it will be delivered by 31st December via @dhlexpressuk obviously this hasn’t arrived and I can’t track and no one answers the phone I am really disappointed in the service

[Heather Bentley @heathjojo]

@TheAA_UK Yes perfect thank you so much

[Heather Bentley @heathjojo]

@TheAA_UK Rob in the northwest did an amazing job for us tonight, we had tyre issues whilst we were no where near home with our 18 month old in the car, he arrived so quickly and followed us a bit of the way to make sure we were ok and also called us to make sure we got home

[Heather Bentley @heathjojo]

@HiveHomeUK shocking customer services again my replacement hub won’t work either

[Heather Bentley @heathjojo]

@HiveHomeUK @HiveHelper I have now and managed to get it sorted after a week

[Heather Bentley @heathjojo]

@HiveHomeUK ur customer service is shocking, I have been trying to sort out my hub being off line all week and no one is getting back to me

[Heather Bentley @heathjojo]

@DPD_CustUK I arranged a delivery for today cause I knew I was going to be in to collect and chose a time to get a message this morning saying as requested your date has been changed to tomorrow, I did not change this

[Heather Bentley @heathjojo]

@SkyHelpTeam They are working now, there has been no credit and was told in the number of phone calls I made that my bill will show that I do not pay for broadband for those 4 weeks I didn’t have broadband, it’s the same price as it always is

[Heather Bentley @heathjojo]

@SkyHelpTeam absolute joke been paying for my sky services even though I haven’t had broadband for 4 weeks, was told my bill would reflect the no broadband however it’s still exactly the same

[Heather Bentley @heathjojo]

@SkyHelpTeam We moved house and was switched off “by mistake” 2 weeks earlier than we should of been and couldn’t get switched back on until 2 weeks after we moved

[Heather Bentley @heathjojo]

@avroenergy how r you supposed to tell anyone about your home move and provide readings to start you off if no one answers the phone or your emails, you may not think it’s urgent enough to answer the phone but it’s stressing me out, I have a baby and need to ensure I have energy

[Heather Bentley @heathjojo]

@GMB I have been in @RealJamesArgent position and had a gastric sleeve, best thing I ever did. I lost 10st over the time and feel so much better. Best of luck to him