Helen Douglass

[Helen Douglass @hellypooh]

@British_Airways Yep, nothing in junk either. No problem, thanks!

[Helen Douglass @hellypooh]

@British_Airways Hi, due to a delay and missed connection at LHR, we have been set up with Swiipr card for food & drinks. We got text to confirm, but not the follow up email with the actual card. Is there anything you can do, or do I need to go back to customer services? Thanks!

[Helen Douglass @hellypooh]

@British_Airways Good morning! I am trying to add baggage to my return flight but not able to do it from app or website- anything I can do, or need to wait and add at airport (MCO-NCL with 2 connecting flights) Thank you!

[Helen Douglass @hellypooh]

@dougbowski @NUFC What I read, yours is going up 15%??

[Helen Douglass @hellypooh]

@premierinn Thanks so much for getting back to me- managed to get sorted in the mean time

[Helen Douglass @hellypooh]

@premierinn Hi! Tried calling hotel & finding info on website, but need more- are you able to help with info for parking at Premier Inn Stansted? Thank you!

[Helen Douglass @hellypooh]

@sassyhobbit @dougbowski you 🤣

[Helen Douglass @hellypooh]

@LNER Thank you! 🙏

[Helen Douglass @hellypooh]

@LNER Hi, can you please let me know if there’s a way of seeing the ‘seat map’ for the train on my journey tomorrow (0943 NCL-York)?
Travelling with a large group of children, we have seat reservations but just trying to work out which seats are tables etc. Thank you!

[Helen Douglass @hellypooh]

@LNER Tomorrow, 28/10 0943 NCL-York Coach B (most of 9-62) and then return please 1736 York-NCL Coach G (most of 7-50) Thanks so much!

[Helen Douglass @hellypooh]

@LNER Thanks for the reply- I can’t do that as it was a booking made by the group booking team, I just have e-tickets with seat numbers on. Any other way? Thank you!

[Helen Douglass @hellypooh]

@dougbowski 😬

[Helen Douglass @hellypooh]

@Commanders @dougbowski I’m switching allegiance 😘🤣

[Helen Douglass @hellypooh]

@NHSBSA_OHS That’s great- thanks so much!

[Helen Douglass @hellypooh]

@NHSBSA_OHS Hi- yesterday I filled in online form for 3 lost GHIC cards. This morning, I found them! Will they still be valid, or because I’ve said they were lost are they now ‘cancelled’?. Thanks

[Helen Douglass @hellypooh]

@NewcastleNE1 @dougbowski

[Helen Douglass @hellypooh]

@NUFC @dougbowski just checking you knew this!

[Helen Douglass @hellypooh]

@dfds_ukire Hi! I’m wondering what the difference is between the 2 bed ‘standard’ cabin, and the 4 bed ‘standard economy’ cabin (apart from the extra 2 beds 🤣) Are you able to help? Thank you!

[Helen Douglass @hellypooh]

@premierleague @dougbowski 🫶

[Helen Douglass @hellypooh]

@LibertyCappy @dougbowski completely accurate 🤣