Nichita Herput

Build.

[Nichita Herput @HerputN]

Nothing was actually broken, so over coffee we faked a few breakdowns to test it. Got him even more hyped.

Fixed a bug, grabbed some KFC, drove home.

Next week: Cluj & Bucharest. 🚀 #buildinpublic

[Nichita Herput @HerputN]

Yesterday, setting up a KFC took 3 hours.

Today: 30 minutes.

Day 2 with AskWhiz. 7AM in Baia Mare, two locations to onboard — the tech and the manager. It all runs on WhatsApp. 🧵

[Nichita Herput @HerputN]

The tech learned it so fast that at location 2, we let him run the onboarding himself. In his own words. Nailed it.

[Nichita Herput @HerputN]

Seeing these messages makes you genuinely happy 😃
Try it yourself @askwhizio

[Nichita Herput @HerputN]

@AnxKhn @ycombinator @askwhizio Lets go. Don’t forget, Winter is coming.

[Nichita Herput @HerputN]

we didn’t get into @ycombinator 😅
but they said we were in the top 10% they read this batch and told us to reapply, so… we will
meanwhile @askwhizio keeps doing its thing — true wingman with sourced answers for field techs, right in WhatsApp or iMessage. back next batch ���️
Building with @GhindeaTavi

[Nichita Herput @HerputN]

Helped somebody fix their @Goodman_Mfg unit using @askwhizio. Best feeling ever

[Nichita Herput @HerputN]

30 days of AskWhiz, by the numbers:

• 657 commits, ~120 PRs

• Found web answers beating our 113K-file manual library 7:1 → traced it to semantically-dead embeddings, not missing docs

• Usable retrieval hits: 2.5 → 7.3 per query

• 1,249 fault codes × 76 brands now resolve deterministically — exact lookup, zero hallucination

• Audited our troubleshooting pages and deleted every code we couldn’t trace to a real manual (then added 254 grounded ones)

• Every answer now ships with a tool trace + latency + grounding source
Lesson: don’t tune the prompt. Trace the answer.

AI for service techs, on WhatsApp. 🔧

[Nichita Herput @HerputN]

Two technicians, $400, and my office AC still couldn’t hold a temperature. So I used the HVAC AI I built — fixed it in 30 min. Turns out it was never installed right. Try it free at https://t.co/yp3w3Znmf7 👇 Save this before your next service call.

[Nichita Herput @HerputN]

@caydengineer @MentraGlass We are building the AI assistant for field techs. Hopefully the launch in the mini app store goes smoothly.

[Nichita Herput @HerputN]

We’ve already started working with @MentraGlass. They seem to work great, hopefully we can get an app up and running in no time.

[Nichita Herput @HerputN]

Big one for @askwhizio: we just got our hands on @MentraGlass Live smart glasses. 🕶️
They don’t even ship to Europe yet — we found a way to get them to Romania anyway.
Today techs text AskWhiz on WhatsApp. Next: point the glasses at an error code or a wiring panel and just ask — hands stay on the job, AskWhiz sees what you see.
The field assistant is about to get eyes.

[Nichita Herput @HerputN]

Real techs. Real equipment. Some answers nailed it. Some didn’t. We left it all in. Episode 3 is up.

https://t.co/ane1TtQVz9

[Nichita Herput @HerputN]

One day. Three jobs. One AI assistant on WhatsApp.
• Grandimpianti washing machine — install
• Comenda dishwasher — repair
• Houno Invoq Hybrid combi — repair
Real techs. Real equipment. Some answers nailed it. Some didn’t. We left it all in. Episode 2 is up.

https://t.co/3O1ZSlZ5e0

[Nichita Herput @HerputN]

We sent AskWhiz onto a real job site with a real technician.
No demo. No rehearsal. Just a live [install/repair] with the answers coming in over WhatsApp.
Episode 1 is up. Some answers nailed it. Some didn’t. We left it all in.

https://t.co/FRKDW9iLxC

[Nichita Herput @HerputN]

@Jason I’m in

[Nichita Herput @HerputN]

@shivsakhuja @ycombinator Goose

[Nichita Herput @HerputN]

@shivsakhuja @ycombinator Goose 🪿