Heather H Freeland

Head of Marketing at Lyft

[Heather H Freeland @hhfreeland]

@Avis No, this is a personal reservation, not a corporate one. I have not been able to replicate the rate. I booked over a month ago. I cancelled my reservation (and my Wizard account) as I was able to find a better price than your increased one with another rental company.

[Heather H Freeland @hhfreeland]

@Avis - Booked a car with you for $616. Called today to add my Wizard # to the reservation and you increased the price to $824. I made no other changes. So you've basically charged me more than $200 to give you all of my personal information. #badcustomerservice

[Heather H Freeland @hhfreeland]

@Avis Your customer service rep did not inform me of this. Otherwise, I would not have added my number. Now you have lost a $800 and a customer for life.

[Heather H Freeland @hhfreeland]

#warriorsground

[Heather H Freeland @hhfreeland]

@logangreen @lyft So proud to work at Lyft!

[Logan Green @logangreen]

TX SB8 threatens to punish drivers for getting people where they need to go— especially women exercising their right to choose. @Lyft has created a Driver Legal Defense Fund to cover 100% of legal fees for drivers sued under SB8 while driving on our platform.

[John Legend @johnlegend]

Lack of transportation access should not stand in anyone's way of voting. @letsfreeamerica and @Lyft are helping formerly incarcerated individuals by offering discounted rides to the polls to help ensure that transportation is not a barrier to casting a vote. #lyftup

[LeBron James @KingJames]

We must be heard!!!.  Thank you @lyft for supporting our fight against voter suppression.  @morethanavote #BlackLivesMatter 🙏🏾👑

[Lyft @lyft]

LyftUp has created a network of over 500 partners to offer access to free transportation for vulnerable communities, critical workers, and critical supplies. We’re in this together. Join us at https://t.co/y594MuXl5k. #LyftUp

[Heather H Freeland @hhfreeland]

So proud to work at Lyft!

[Lyft @lyft]

.@KingJames made a surprise visit to our event at the Harlem @YMCANYC today to talk about the difference a bike can make in a young person’s life. “A bike opened doors, allowed me to get to safe places after school, and gave me access to opportunities I never would have known.”

[Jaime Romero @jaimesay]

Thanks for the Tweets and thanks for listening @OgilvyYouth - Glad to have the chance to share - @richullman @hhfreeland

[Heather H Freeland @hhfreeland]

Thanks @richullman for a great night at Startup Marketing School! #sumktg

[Heather H Freeland @hhfreeland]

@maewow Awww shucks! :-)

[Heather H Freeland @hhfreeland]

Scared for our future...Republicans Against Science: http://t.co/vBrzpzy

[Heather H Freeland @hhfreeland]

@nycgov sound isn't working on mayor's press conference

[Radhika Jones @radhikajones]

So #Irene arrived at Wall Street and promptly got downgraded. Figures.

[Russell D. Powell @russelldouglas]

Check out #Instacane the site that tells the story of Hurricane #Irene through #Instagram. http://t.co/tHLjKpH

[Michael Luo @michaelluo]

Amazing RT @NYTLive: Grand Central, entirely empty. http://t.co/UeUFtRu Photo from MTA flickr stream. (h/t @wnyc)

[Heather H Freeland @hhfreeland]

How do you get the assignment to be the Weather Channel reporter on the front lines of a hurricane? #lowmanonthetotempole

[Heather H Freeland @hhfreeland]

Entering hour 3 on hold w/@usairways. They rebooked today's flight for day I'm supposed to return. Let me cancel online w/o penalty! #fail