@LNER No, that’s not what I asked. I asked why, when all your staff where on the train and it was still advertised as a 07:55 departure, you left the doors locked and passengers waiting on a cold and wet platform for 45 mins rather than letting them wait on the train.
@LNER is there any reason why you left passengers waiting on a cold and wet Inverness platform for 45 mins rather than letting us on the delayed 07:55 train. It would have been much kinder to let us wait on the train.
@Barclays Do you think you might occasionally open your Inverness branch? This is twice now I’ve made the journey and found it closed without explanation.
This year's conference has both a great academic and exciting social programme. Hear from Anjli Patel about what she is looking forward to in Birmingham this September.
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