@ZaInisiddiqui wa Aleikum AsSalaam,
The @Motawif_SA has set a deadline of tomorrow evening (= 72 hours) to resolve all outstanding booking and payment issues for Hajj pilgrims. Inshallah this deadline will be met. Please continue to communicate direct with @Motawif_SA to complete the process.
@Motawif_SA#motawif#Motawif_sa#Hajj2022
Our case is urgent. We have to book a domestic ticket soon and take days off work . Please help. TId: 2022061086344- USA Hajj -Our payment was successful but the booking has failed. Phone is busy. You don't respond to emails.
Saudi Arabia's Hajj lottery for western pilgrims has descended into farce.
I spoke to applicants who told me about bookings failing despite full payments, last minute price hikes and a total lack of accountability https://t.co/Gitn3LihlJ
@Motawif_SA Assalam Alaikum. Iโm still waiting for your reply. Sent you DM already. Payment has gone through and it still says booking failed. This is just so frustrating, not knowing where we stand now and what is happening next. Please reply.
@Motawif_SA@OdabashyReem@impatels What is that actually mean @Motawif_SA ? Are we getting a different package to what we selected? Surely itโs your responsibility to ensure the packages are honoured. What are the timeframe to resolve this? We need to know so we can plan. Itโs not like we have weeks to prepare?
@microvertices @Meemeeminim @AmmirMahmood Essentially one party has not even partially performed their contract and therefore it should be a full refund.