Helen Urie

[Helen Urie @HLU1982]

@ScotRail Is it looking like it will be fixed in the next couple of weeks or is it going to be months? Thank you

[Helen Urie @HLU1982]

@British_Airways @sean_wilkes Same issue here as well

[Helen Urie @HLU1982]

@GLA_Airport you need to sort yourselves out. On way out, I queued 30 mins to bag drop @easyJet while 6 staff members had a lovely little gossip. Security was it's usual nightmare, another 30 min wait. I've just returned & this is the queue at passport control.

[Helen Urie @HLU1982]

@cIaireemslie I came here hoping someone would have the answer to this question

[Helen Urie @HLU1982]

@pswayne7 Gaslit into rooting for Sam Prince 🤣

[Helen Urie @HLU1982]

@VodafoneUK Hi George, I did. I wrote a follow up comment. If seems your team promises to provide broadband, which @cityfibre seem unable to install and keep postponing my installation appointment.

[Helen Urie @HLU1982]

@VodafoneUK I've moved home & the installation was booked in for 11th Mar. But today I got a text and email from CityFibre saying they are no longer attending. I just tried calling yourselves but the automated madam says the broadband team is closed, despite it being before 10pm

[Helen Urie @HLU1982]

I spent an hour with your call centre today. Appointment postponed to 22nd. Got another cancellation from City Fibre. Clearly you cannot provide broadband to my address

[Helen Urie @HLU1982]

@AndieDelicacy @discokidnap 😂

[Helen Urie @HLU1982]

@emmdeeaitch @brandyapple I am definitely too old and with you

[Helen Urie @HLU1982]

@AmazonHelp I was supposed to have an Amazon fresh delivery between 5 & 7pm. At 5.01pm it was cancelled by yourselves. I've been on hold off & on for 45 mins. I've spoken to 3 people who told me to reorder but they are unable to confirm if I will get this delivery either.

[Helen Urie @HLU1982]

@lyttle_david @ArmsFisherman @rawlimark @CornwallLive @DC_Police @BBCSpotlight @MouseholeAFC @BBCCornwall You are basically saying "you were stupid, so deserve to be robbed". I'm not a fan of victim blaming. The only people who should be shamed here are the actual thieves.

[Helen Urie @HLU1982]

@nectar So today I logged in and finally the points were moved to Nectar, only for them to be immediately transferred back to avios. Please can you fix. This is exhausting

[Helen Urie @HLU1982]

@nectar @British_Airways I converted avios points into nectar points yesterday to book a hotel via Nectar Hotels, but nectar has not increased. I'm now told its a 10 day wait, which means I may not be able to book the hotel. Is there anyway to speed this up? Thanks

[Helen Urie @HLU1982]

@EE I decided to switch over to you on Thu & placed an order for a sim only contract. Today I received my new sim.....except the simp card was missing. Basically an empty envelope. I tried to call the helpline but my number wasn't recognised. Please can you assist?

[Helen Urie @HLU1982]

@nectar So I ask if it can be speeded up and you are telling me it might be longer 😄

[Helen Urie @HLU1982]

@caitlinspersona They are driving me crazy. Smug

[Helen Urie @HLU1982]

@JustEatUK are you aware that account credit only works on your website but not your app?

[Helen Urie @HLU1982]

@dhlexpressuk Hiya, the tracking number was in the photo but I managed to reach the North Operations team who have told me my parcel will be delivered today. Thanks

[Helen Urie @HLU1982]

@dhlexpressuk paid £26 for next day delivery (ie not cheap, assuming it meant a reliable service). All went well until it got to Glasgow, and parcel seems to be on hold. Parents now not getting Xmas presents it seems. Refund please