@SunshineLOFC I am unable to view the issues or booking without those details unfortunately! If you do not wish to call through to our team, you can certainly direct your points of concern to our team via email at [email protected]. βοΈ
@SunshineLOFC We are unable to discuss personal details on a public platform I'm afraid. If you are unable to pop us a private message here, are you able to do this via one of our other contact platforms? π
@emmalemon86 Hi Emma, you can reach our team on 02045 780 978 or pop on our Live Chat facility from our website and one of the team will be able to take a look at your booking for you π
@hoIlymae Ahh OK, I do apologise, our system permissions won't let me do this - If you could pop onto our Live Chat facility on our website, we'll be happy to take a look for you Holly! π We're available until 8pm each day there! https://t.co/J1fqGvUC13
@GingerJessicat Hi Jess, thank you so much for your lovely feedback for our colleague Sandra! We have now passed your appreciation over to her for you π Wishing you a lovely holiday! βοΈβοΈ
@CaronS55818 Hi Caron, I'm so sorry to hear that you've seen recent negative reviews for your hotel. I can understand how concerning this is and am looking into this further for you. We will be back in touch with you directly once we have an update.
^Amy
@steven_dutton Hi Steven,
I am sorry to hear that you are looking to cancel your upcoming holiday with us.
If you contact our customer service department on, 0204 578 0977 they will be able to assist you.
^
Izzy