(Transfer)-Wise Horror Stories

Transferwise customer service is horror. We share your voice here to make sure you get heard.

[(Transfer)-Wise Horror Stories @horror_wise]

@SagarStudy395 @ariadypp @Wise I got it after around 35 days and lots of pressure from lawyer and pestering the ombudsman.

[Yu shu tao @Yushutao1]

@Xxiong12Xiong Wise didn’t care what you are suffering at all. They just give you paste answers and never put themselves in your shoes. If you choose to become their customer, don’t regret when they block your payment.@Wise @horror_wise @BBCNews @BBCWorld

[dioguinho @fieldisantos]

@Wise e simplesmente do dia pra noite desativam sua conta . Sem se quer entrar em contato com você sem nenhum telefonema sem nenhuma justificação temos que esperar 10 dias úteis após a contestação e até 60 dias úteis isto é um abuso e um absurdo por que as pessoas pagam pelo serviço

[(Transfer)-Wise Horror Stories @horror_wise]

Why do people resort to twitter. Because wise does not have a customer service!
@wise @OmbudsmanUK @TheFCA @BBCBreaking

[(Transfer)-Wise Horror Stories @horror_wise]

Paused 700k USD transaction for 17 days! With no right to cancel. Latest disgrace from @transferwise
@OmbudsmanUK @TheFCA

[John Erik Metcalf @johnerik]

Day 17 of having €700,000 stuck at @wise with no solution. Meanwhile they are making interest on our cash.

[V @BPoelgeest]

@RobertoVadala @Wise WISE isn’t a bank, but according to their T/C, they have the right to close account without warning when they feel like it. My account has been closed and funds locked since November 23 last year.. Over $50,000 being locked up without a single reason.@horror_wise @sailwithrob

[John Erik Metcalf @johnerik]

I'm trying to pay out over 11,000 individual transactions, in 12 batches, worth over €700,000. @wise tells me there is nothing wrong with our account, yet everything is Paused. FOR 17 DAYS. wtf @taavet @RyanZagone @kaarmann @Sana__Rahman are none of your seeing my tweets?

[John Erik Metcalf @johnerik]

Day 17 of having €700,000 stuck at @wise with no solution. Meanwhile they are making interest on our cash.

[John Erik Metcalf @johnerik]

@nilanp @taavet @Wise @RyanZagone @kaarmann Wise still has 700k of our cash. It’s been 16 days. I got a random email today saying I set up a transfer… I haven’t done anything. What is the deal here? Hope you’re planning to pay earned interest

[(Transfer)-Wise Horror Stories @horror_wise]

@Yushutao1 @Wise @BBCBreaking @BBCNews @Xxiong12Xiong @TheFCA @OmbudsmanUK
Please so your job. Wise is a joke and should be shut down.

[NUTRICOOL @NUTRICOOL_ASSO]

@bamtek1 @horror_wise @Wise @AndorreJlc @transferwise No. even if we ve sent many mails

[@bamtek @bamtek1]

@horror_wise still no money for me, @Wise let people know if you are having problems not communicating is making the whole situation worse!!!!!!

[@bamtek @bamtek1]

@Wise still no real responses and you are still holding my money for no good reason, refund now! We are a small business this loss is huge for us @horror_wise @amazon @elonmusk @nytimes

[Yu shu tao @Yushutao1]

32th day or a whole month has passed since wise steal / hold / whatever it is my 2.70.000 euro. Several days they dont reply my email after their email about ongoing unknown due diligence check that never ends. @Wise @horror_wise @BBCBreaking @BBCNews @Wise @Xxiong12Xiong

[sailwithrob - I stand with Israel 🇮🇱🇬🇧 @sailwithrob]

@davidbelle_ @Christinesjewl @biancatoeps @Wise @PutOutOfBiz @horror_wise @elonmusk @ariadypp @Xxiong12Xiong @cnni @RevolutApp @POTUS @PeterMcCormack @business I had to take them to court to get my money back and they paid my costs to stop the action - I believe they could not afford the exposure of how they are using customers'money on an industrial scale - robbing Peter to pay Paul - a Ponzi scheme

[Chris vd Westhuyzen @CWesthuyzen]

@Wise @markhillary Hello @Wise has there been any update on this yet? I’m also needing to use Zelle to fund my Wise account since I can’t use wires if I’m abroad

[Yei Jatniel @jeiferx]

Hello @Wise, my account has been suddenly deactivated today. I tried logging in and suddenly a message saying ‘my account had been deactivated’ popped up. I’d really appreciate your assistance with this issue. Thank you.

[Yu shu tao @Yushutao1]

What does 270k Euro mean for our small company? You know what?@wise @horror_wise @Wise @BBCWorld

[dihidir @dihidir]

@kemdirim @Wise It will be "UNWISE" and cruel to do anything like WISE and withhold account balance for months on end with no update.@horror_wise

[Kemdirịm @Kemdirim]

I’m working on a startup called “Otherwise” you’ll use it only when @Wise is down. 🤌🏿