@CrossCountryUK Bad practice does not get fixed unless it is communicated and acknowledged, excuses don’t solve anything - fundamental to safety and good customer service, guess that is not an ambition of UK Train services!
@CrossCountryUK why do you tell a whole train to get off at new street because train had to terminate and go to another platform and the resume the train empty, not an error but incompetence? Nil points for cross country.
@mitchell_hurd@CrossCountryUK Thanks MH not sure that helps- particularly for people stranded- we’ve got one coach broken all get off and then drive off with four OK and all the passengers left behind- I actually think your ‘jump in’ just highlight the incompetence of @crosscountry operations and comms.
@CrossCountryUK Suggest you speak to network rail to find out what happened to YOUR service (or rather lack of service)- the fact that you don’t know just sums up the incompetence @CrossCountryUK
@CrossCountryUK ‘Get out and go to platform 6’, no train at platform 6 and the word was the train continuing- glad was misinformed! lots of people inconvenienced by @crosscountryUK
@AvantiWestCoast My bad, it was cross country- my wife was stranded and I had a ranting call, very angry - deleted and commented on cross country instead. Sorry
@SavingSessions@OctopusEnergy Send me an email about a saving session, r u in the 89s, I’m at wort, text me, or send to watch app- you are defo not disrupting
@EmmanuelMacron And trump and Vance embarrassed USA today with their school boy bully rhetoric, sooner European nations step up and able to say FU USA the better
@ZelenskyyUa ❤️ European leaders need to stand up, fxck trump and his pit ball - men if god, no , they shouldn’t be ashamed of themselves, going to bad place when they die, put a log on the fire with Putin . No way they have read the bible and going to heaven.