iTrustCapital Support

Official @itrustcapital Customer Support Account.

[iTrustCapital Support @iTCHelpDesk]

Have any questions about your account set up or getting funded?

Check out our help desk where we've answered most of your questions! https://t.co/XKmRuBZdFp

If you just want to learn more about our product, you can click here: https://t.co/IcMkA0ZwYJ

[iTrustCapital Support @iTCHelpDesk]

@lyley @iTrustCapital We're sorry that you're having this experience. Have you tried contacting our support team? https://t.co/nkN8E58kQN

[iTrustCapital Support @iTCHelpDesk]

@Samthe34041833 @iTrustCapital Hi Sam, These issues were resolved over the weekend. We're truly sorry that you had this experience. Please feel free to reach out directly to our team if you have further questions or concerns.

[iTrustCapital Support @iTCHelpDesk]

@Samthe34041833 While we appreciate your feedback, comparing our execution to mainstream exchanges, who don’t provide bankruptcy remote protection, institutional storage, or retirement accounts, is simply not an apples to apples comparison.

[iTrustCapital Support @iTCHelpDesk]

@Samthe34041833 We charge $75 for a Traditional to Roth conversion if a client requests to do so. This is a standard fee in the financial services industry. We most certainly do not charge for a transfer in or a transfer out.

[iTrustCapital Support @iTCHelpDesk]

@Gitmotimes @DigitalAssetGuy @digitalassetbuy @DigPerspectives @allthemoney @RobXRP007 @AbsGEC @briteresi @iTrustCapital https://t.co/Kg1c1oTjSA

[iTrustCapital Support @iTCHelpDesk]

@SpinnerLA @DigitalAssetGuy @digitalassetbuy @DigPerspectives @allthemoney @RobXRP007 @AbsGEC @briteresi @iTrustCapital This has been vetted and is not a concern. We are regularly contacted by clients who receive calls from bad actors, and many of them confirm that they were victims of social engineering, phishing, and other scams in the past that led to their information being compromised.

[iTrustCapital Support @iTCHelpDesk]

@Fares82953925 @DigitalAssetGuy @digitalassetbuy @DigPerspectives @allthemoney @RobXRP007 @AbsGEC @briteresi @iTrustCapital https://t.co/Kg1c1oTjSA

[iTrustCapital Support @iTCHelpDesk]

@SpinnerLA @DigitalAssetGuy @digitalassetbuy @DigPerspectives @allthemoney @RobXRP007 @AbsGEC @briteresi @iTrustCapital This has been vetted and is not a concern. We are regularly contacted by clients who receive calls from bad actors, and many of them confirm that they were victims of social engineering, phishing, and other scams in the past that led to their information being compromised.

[iTrustCapital Support @iTCHelpDesk]

@cocobrook @DigitalAssetGuy @digitalassetbuy @DigPerspectives @allthemoney @RobXRP007 @AbsGEC @briteresi @iTrustCapital https://t.co/Kg1c1oTjSA

[iTrustCapital Support @iTCHelpDesk]

@SpinnerLA @DigitalAssetGuy @digitalassetbuy @DigPerspectives @allthemoney @RobXRP007 @AbsGEC @briteresi @iTrustCapital This has been vetted and is not a concern. We are regularly contacted by clients who receive calls from bad actors, and many of them confirm that they were victims of social engineering, phishing, and other scams in the past that led to their information being compromised.

[iTrustCapital Support @iTCHelpDesk]

@Unidentifi3zu8 @DigitalAssetGuy @digitalassetbuy @DigPerspectives @allthemoney @RobXRP007 @AbsGEC @briteresi @iTrustCapital https://t.co/Kg1c1oTjSA

[iTrustCapital Support @iTCHelpDesk]

@SpinnerLA @DigitalAssetGuy @digitalassetbuy @DigPerspectives @allthemoney @RobXRP007 @AbsGEC @briteresi @iTrustCapital This has been vetted and is not a concern. We are regularly contacted by clients who receive calls from bad actors, and many of them confirm that they were victims of social engineering, phishing, and other scams in the past that led to their information being compromised.

[iTrustCapital Support @iTCHelpDesk]

@UrbanLdn05 @nunzio123 https://t.co/Kg1c1oTjSA

[iTrustCapital Support @iTCHelpDesk]

@SpinnerLA @DigitalAssetGuy @digitalassetbuy @DigPerspectives @allthemoney @RobXRP007 @AbsGEC @briteresi @iTrustCapital This has been vetted and is not a concern. We are regularly contacted by clients who receive calls from bad actors, and many of them confirm that they were victims of social engineering, phishing, and other scams in the past that led to their information being compromised.

[iTrustCapital Support @iTCHelpDesk]

@nunzio123 @DigitalAssetGuy @digitalassetbuy @DigPerspectives @allthemoney @RobXRP007 @AbsGEC @briteresi @iTrustCapital https://t.co/Kg1c1oTjSA

[iTrustCapital Support @iTCHelpDesk]

@SpinnerLA @DigitalAssetGuy @digitalassetbuy @DigPerspectives @allthemoney @RobXRP007 @AbsGEC @briteresi @iTrustCapital This has been vetted and is not a concern. We are regularly contacted by clients who receive calls from bad actors, and many of them confirm that they were victims of social engineering, phishing, and other scams in the past that led to their information being compromised.

[iTrustCapital Support @iTCHelpDesk]

@SpinnerLA @DigitalAssetGuy @digitalassetbuy @DigPerspectives @allthemoney @RobXRP007 @AbsGEC @briteresi @iTrustCapital This has been vetted and is not a concern. We are regularly contacted by clients who receive calls from bad actors, and many of them confirm that they were victims of social engineering, phishing, and other scams in the past that led to their information being compromised.

[iTrustCapital Support @iTCHelpDesk]

@Madeye181 @iTrustCapital @Zebec_HQ Our open phone line is available with REAL humans on weekdays from 7AM-5PM PT!

[iTrustCapital Support @iTCHelpDesk]

@Parrish17858695 @iTrustCapital Yes, for SOL and ETH!

[iTrustCapital Support @iTCHelpDesk]

@TheSignalHorn @Bitcoin_Teej I’d double check that. Our clients, on the other hand, take in-kind retirement income in BTC and any crypto that we offer daily.

[iTrustCapital Support @iTCHelpDesk]

@Jp_Visionary @Bitcoin_Teej Our $BTC is spot, not paper, my friend.

[iTrustCapital Support @iTCHelpDesk]

@HippStayStylin @Bitcoin_Teej Our clients value the fact that they can hold spot crypto in their IRAs with us and take retirement income in crypto in-kind if they choose to do so.

[iTrustCapital Support @iTCHelpDesk]

You're going to pay much higher at a local "coin shop". Our precious metal fees are extremely competitive. Please keep in mind our clients are getting access to physical gold and silver with 24/7 liquidity. Taking physical delivery is optional, but clients who have done so have been satisfied with the process and fees.

[iTrustCapital Support @iTCHelpDesk]

Hi Joey, We're very clear about how long withdrawals take and what our process entails. It looks like you submitted the request on Monday and we didn't receive all of the proper documentation from you until Wednesday. We'll continue moving your process along and you should receive your funds next week.

[iTrustCapital Support @iTCHelpDesk]

@foggdogg @iTrustCapital Name another company in crypto that you can call on an open phone line every weekday without waiting on hold for a long period of time? I'll wait.