@lufthansa when your flight departures are delayed, you need to provide more details about the reason for the delay to passengers. Just saying ‘preparations have been delayed’ isn’t useful or friendly customer service at Munich airport.
@BBCSport@KatMerchant14@EnglandRugby Wow @KatMerchant14 - really brave of you for sharing. This definitely needs more attention and focus/support from governing bodies and the game as a whole. Bravo! 👏🏼👏🏼
@KatMerchant14 I suspect it’s just mindless trolling by immature people. They’re trying to get a rise out of you Kat. There really is only one response…focus on yourself.
@rachelburden@bbc5live Would love to know @Nigelrefowens take on this…seems like a clear breakdown in communication amongst the officiating team which really should be mitigated by following a more controlled protocol. Too many people taking all at once, lack of process and pause for consideration.