@ronm123 Hi Ron, I hope you are well. Apologies I booked on but unfortunately technical issues mean I won't make it. Thanks to you, Alistair and Lilian for putting these on we're encouraging our TEL colleagues to attend.
Raising our standards for #DigitalAccessibility
Staff @KingsCollegeLon are invited to join our next event on 30 May, where Learning Technologist Catherine Bone & Learning Designer Ana Marques will introduce the Digital Education Accessibility Baseline.
https://t.co/zeNDo6MshY
Excuse me! ✋ The new raise hands feature in #MicrosoftTeams is rolling out next week, allowing meeting attendees to identify that they wish to speak and making it easier to participate in large meetings. Read about the details here: https://t.co/wZ6XjrPmuv
Help slow the spread of #COVID19 and identify at risk cases sooner by self-reporting your symptoms daily, even if you feel well 🙏🏼. Download the app https://t.co/z6thmVTyix
@c2c_Rail hi it's says on your website that customer services can deal with smartcard issues. I have phoned and been told there is no one who can deal with the call so the lady has emailed them for me. How can I escalate a complaint?
@Robyn49847059@c2c_Rail Had same issue took a letter to get the money as an evoucher not refund, found it on my account by accident. Told via the Smartcard helpdesk once you buy a flexi tickets after 2 hours you need to load the same or the next day otherwise it won't load. It worked, hope this helps u.
@c2c_Rail I did and they told me my complaint will take up to 20 days to get a response they couldn't help. I have two smartcards with £168 on each and neither work but customer helpine are no help. I want my money back and a smartcard that works, is that too much to ask for?
@c2c_Rail I have contacted customer services and been told I will receive a response within 20 days!!! What I am supposed to do in the meantime, what is the official stance on these smartcard issues?
@c2c_Rail@GreatWhiteEagle No there has been no action from customer services I sympathise will all others affected. I currently have 2 smart cards with £168 on each but can’t use them and can’t get a refund because customer services will not respond to me. What are c2c doing to rectify the situation?
I’m a blind twitter user. There are a lot of us out there. Increase your ability to reach us and help us interact with your pictures, it’s really simple and makes a huge difference to our twitter experiance allowing us to see your images our way. Thanks for the description 😎