@iamkeshav92 Rest assured that we have asked the team to resend the invoice to you as soon as possible. We have also requested that they attach it to the case file, in case you do not receive it this time either. https://t.co/2mhojuJFUt
@MBonvoyAssist It's been 26 days today as the cancellation fee was charged on 30th May, 2026. I just need a receipt for the same - why can't I have them? I don't see them in my mailbox (not even in the spam/junk folders). No support from @MBonvoyAssist. Someone please help!
Hello Keshav, thank you for reaching out and for your patience while this is being followed up. We’ve received an update from the hotel that a copy of the cancellation charge has been sent to you—kindly check your inbox and junk/spam folder as well. We sincerely apologize for the delay and any frustration caused.
@jainankit3110@MBonvoyAssist Couldn't agree more. Even after posting on X, the only tepid response from @MBonvoyAssist is that they are following up with the property. My biggest worry is how can Marriott allow any of its affiliated hotel to charge a customer WITHOUT A RECEIPT? 23 days and counting
@Apictureinhindi@MBonvoyAssist I agree. It's been 23 days now. I don't understand how can a Marriott hotel charge without a receipt. Isn't that illegal altogether? @MBonvoyAssist
@iamkeshav92@MBonvoyAssist Document all correspondence (screenshot), explicitly tell them you do or not want courtesy points because that's the only thing they will do. I had to dispute the charge with my credit card because we stayed in a room with no ac & they think I want to try them again?
@MarriottBonvoy 20+ days for a cancellation fee dispute, no receipt, no real response. Case #878949689 is still unresolved after repeated follow-ups. I was charged $156 on 5/30 despite advance notice of a medical emergency, and Marriott still hasn’t provided the receipt or a fix.
@iamkeshav92 Hello Keshav, please reply by DM, with the last response you received from this management team and the date it was sent. Thank you. https://t.co/2mhojuJFUt
@MarriottBonvoy 20+ days for a cancellation fee dispute, no receipt, no real response. Case #878949689 is still unresolved after repeated follow-ups. I was charged $156 on 5/30 despite advance notice of a medical emergency, and Marriott still hasn’t provided the receipt or a fix.
@Cleartrip I haven't received a refund on my cancellation yet. I checked with the airlines (indigo) and they say that the refund has already been processed to Cleartrip. There is no option to contact your support team over phone. Trip ID - 200220735368
@Cleartrip I haven't received a refund on my cancellation yet. I checked with the airlines (indigo) and they say that the refund has already been processed to Cleartrip. There is no option to contact your support team over phone. Trip ID - 200220735368
@IndiGo6E I know that. My current booking with Trip ID 200220735368 is scheduled for 17th March (Bagdogra to Mumbai) and 21st March (Mumbai to Bagdogra). I want to reschedule this to the dates in June as mentioned in the previous tweet
There is no way that people can reach out to your customer support center with endless queues and eventual call drop. How can you expect anyone to connect with your office in such a situation????
@IndiGo6E It's a round trip with Trip ID - 200220735368. I have been trying to reach your customer care since yesterday but there is no response. I wish you reschedule the entire trip to as follows:
Bagdogra to Mumbai - 26th June, 6E6165
Mumbai to Bagdogra - 30th June, 6E205
Ph-8373927886