Pauric Hackett

production designer in Ireland

[Pauric Hackett @icanhackett]

@Victorianplumb @VP While we are waiting for this to be resolved myself and my team will be making sure to review on trust pilot and across all social platforms to make sure other companies get as much warning as possible.

[Pauric Hackett @icanhackett]

@Victorianplumb has no phones! lost my order... waiting for weeks... no one on chat can tell us anything.... no new order dispatched... no tracking number. If you own a business do not depend on these guys

[Peace & love @colihaut767]

@Victorianplumb This company is truly shocking. @petercrouch fair play being associated with these lot. Read the room

[William Finn @finn59_finn]

@Victorianplumb ordered a bath yesterday and had no confirmation at all, terrible trying to contact them, got through to shop but didn't want to know.Old bath taken out so need ASP

[William Finn @finn59_finn]

@Victorianplumb item arrived 4:days late with no legs for the bath and two cracks emailed them yesterday got a reply saying looking into it and bath still sitting there.Told them 3 times my wife's disabled but not interested YOU JUST CAN'T CONNECT THEM will get DM USE I BET YOU

[Natalie144 @NatC144]

Absolutely dreadful customer service from @Victorianplumb . Avoid at all costs. Raised an email complaint about a faulty/dangerous product three weeks ago and not a single response or acknowledgement.

[Simon @sikillick1969]

@Victorianplumb Very disappointed with this company, had to return a radiator at my own cost, box got damaged in transit so they charged me another 10% of the value of the item, so now £60 down with nothing to show, now won’t return my remaining money, I don’t want credit!! 😡

[india 😙 @iyonceflame]

@Victorianplumb hi there, we’ve just had tiles dropped off but they’re the wrong tiles. How can we return these? And when we can receive the tiles we ordered? Thanks

[Chris Mitchell @chris_mitch9910]

@Victorianplumb might just have the worst customer service of any company I've ever bought products from! Hide behind 'team' decisions and emails. Shocking.

[Simon @sikillick1969]

@Victorianplumb Still refusing to return “my” money you are holding as credit! I do not need anything else from you! Absolutely disgraceful.

[Rachael Wylde 💙 @RachaelWylde]

@Victorianplumb
Had a back-lit, demisting mirror delivered today. It is faulty. If we knew how hard it was to contact an actual person to talk about the issue, we would never have ordered from you. The automated chat is useless. Terrible customer service.

[William Finn @finn59_finn]

@Victorianplumb bath arrived with crack in bath and panel a day late, offered to keep with partial refund or send back .all am getting is the same email every 24 hours from different people.i have no we're to store the bath ,I live in a bungalow. Customer service rubbish.

[sw @Sianey1983]

@parcelforce I cannot get through to you. Contact me urgently. I have provided all the proof you delivered a £300 bathroom cabinet damaged back to @Victorianplumb I would like refunded from yourselves.

[AS05 @randeree_a]

@Victorianplumb So zero customer service?

[son of Oden @kerr_terry76867]

@Victorianplumb ridiculous you don't have a customer service number I returned a broken tray for that reason and you've said you can't refund me because the tray has come back damaged. What joke definitely won't be using you again and go back to using stonewater trade
REFUND ME!!

[007chappers @007chappers]

@Victorianplumb first time I’ve used Victoria Plumb, selected and paid for next day delivery and nothing came, how does that work??

[007chappers @007chappers]

@Victorianplumb are Victorian Plumbing the worst company in the UK to deal with? Only the threat of legal action got their attention. Be warned if you deal with these people you run the risk of huge disappointment and cost, save yourself the hassle and use local merchant

[Steve @Steve3082915271]

@Victorianplumb
Victorian plumbing have sent us a second bath to replace a damaged one. It arrived today and is even worse than the first one.
We are absolutely livid...
Request 6183744...

[Pauric Hackett @icanhackett]

@Victorianplumb @VP ORD-2500000002-3411215