Iker Ortiz de Arri

Lead Product/UX Designer (Employee Experience) at @DeloitteNL, former @DeloitteDigi_DE // Defending #UX since 1999. Born #Basque, adopted in BE, DE and NL :)

[Iker Ortiz de Arri @ikertxo]

@GVB_klanten Good to read, thank you! I will do that!

[Iker Ortiz de Arri @ikertxo]

3 years passed from tweet below and @gvb and @bunq didn’t find a way for customers to be able to subscribe to a flex discount, because of lack of integration with Bunq. I am shocked by the passivity of this, 3 years after I am still left out as a customer

#shame #cx #fail

[Ruben @zonder_slotje]

@GVB_klanten @bunq Mogen bunq gebruikers geen GVB flex klant worden?

[Iker Ortiz de Arri @ikertxo]

@bunq @GVB Last time I tried I got a no, this changed for the Service & Tickets counter?

[Iker Ortiz de Arri @ikertxo]

@bunq @GVB This is not a personal issue, it is the lack of possibility to pay a subscription for GVB with Bunq, because of the e-mandate GVB uses, and lack of options as you both don't seem to collaborate for a solution, after 3 years of same issue.

[Iker Ortiz de Arri @ikertxo]

@_tyoung totally!

[Iker Ortiz de Arri @ikertxo]

@JesusGallent Hihi algo así :)

[Iker Ortiz de Arri @ikertxo]

@JesusGallent Del que penetra hasta la espina dorsal, de esos

[Iker Ortiz de Arri @ikertxo]

@sdw Fucking nft appes

[Iker Ortiz de Arri @ikertxo]

@stereochromo Me encantan

[Iker Ortiz de Arri @ikertxo]

@JesusGallent Pues he ido a berlin el pasado finde, no te cuento nada hablando de frío!

[Iker Ortiz de Arri @ikertxo]

@jjg Your book guided me to be professionally who i am, 20 years ago. I am super happy to start my day with this news of you 🐻 🥂

[Iker Ortiz de Arri @ikertxo]

@_tyoung Find my airpods doesnt work?

[Iker Ortiz de Arri @ikertxo]

@dfinzer Yesterday I was just creating my curated gallery of pictures in your website, and felt what you wrote in the article. By the way, if someone wants to check it, here it is, made with love to Photography
https://t.co/KoP6101pbI

[Iker Ortiz de Arri @ikertxo]

@JesusGallent @_TonyTornado Pues si!

[Iker Ortiz de Arri @ikertxo]

@JesusGallent @_TonyTornado Uhmm, voy a Valencia del 20 al 26 de Febrero por primera vez!

[Iker Ortiz de Arri @ikertxo]

@_tyoung @kieran_codes So express option? :)

[Iker Ortiz de Arri @ikertxo]

@jeffbumbles the same as 95% of "UX"/UI designer CVs... These 2 terms they should never go together

[Iker Ortiz de Arri @ikertxo]

@belenloez Nooo, menos que berlin pero estuve en Sevilla en octubre y es otro mundo :)