Ashley Koppenhaver

[Ashley Koppenhaver @imjusstfine]

@Nihcus @vayama @StarWishin To update on my last post--American was able to un-ticket me--basically make a change without booking the new flight--so I won't lose the value. Still need Vayama's help to get a refund or reapply the funds to future travel, but now I've got time. Assuming they're not defunct.

[Ashley Koppenhaver @imjusstfine]

@Nihcus @vayama @StarWishin I called my airline (American), and they can't refund but they *think* they can un-ticket me so that the funds can still be used in the future, but they aren't sure since vayama sold me a bulk fare. They're going to call me back. Maybe worth a try?

[Ashley Koppenhaver @imjusstfine]

@Am8angeles @vayama @flyPAL They have it disabled--yet every person they respond to, they tell to private message. I think they are trying to keep up appearances, while continuing to not help anyone. I've contacted phone, email, facebook, and here for two days... nothing. My flight departs in 22 hours.

[Ashley Koppenhaver @imjusstfine]

@vayama Can you please contact me? Flight leaves in less than 26 hours and I need to cancel. Your call center is closed and you aren't accepting private messages. VUS-15463299.