@GoApeTribe I’ve just tried to reschedule a booking for tomorrow and I’m really unhappy with the level of customer service. The weather tomorrow is thunderstorms but I’m being told I can’t reschedule. Really unflexible for an outdoor activity place.
@ManiereDeVoir I processed a returning using your suggested method and was advised the courier would apply a new shipping label, however the parcel has ended up back on my doorstep. I’ve been told I’ll need to create a new return and pay another £4.50, how is this acceptable?
@verynetwork paid £400 for a bed, only for it to be sent with a part missing. When calling you ‘support’ centre I was advised the only thing I can do is order the bed again, take out the part I need and send it back. Surely this is something that should be done your end?
CHRISTMAS GIVEAWAY! We're giving away the Air Jordan 1 Gym Red to one lucky winner. 🔥
The rules are simple:
1. Follow @thesolewomens
2. LIKE and RETWEET this tweet
3. Comment with your UK shoe size
Good luck! The winner will be announced on 31st December.
@TopshopHelp hi, I placed an order over a week ago and it still hasn’t been dispatched and I’ve not received any update. My order number is 493411554, thanks