@DavidH64893892@British_Airways 7 days without luggage. At what point will BA pick communicate in any way, and help sort this out. Which moron at BA thinks that using the same courier who normally handles 100 bags a day will work for over 7000 bags that they got dumped on them last week at Heathrow??
@DavidH64893892@British_Airways We've been in the same boat since Tuesday. Impossible to speak to anyone at Ecourier Air who are meant to be delivering our bags and apparently received them on Wednesday. The BA call centre is spectacularly unhelpful.
@British_Airways And we don't even know where the bags are. There is no tracking update on stupid BA's stupid website since 29th June and no update on the stupid courier website either @ecourieruk. Of course they are as worst as BA as BA chose them for their delivery. Worst baggage handling!!
@AsadAliKotadia@British_Airways Same story for our bags. Been waiting since Tuesday for our bags. BA customer service have been telling us to be patient since Friday and our bags will be delivered imminently. They can't get hold of the courier company either!!
@CoinbaseSupport my account has been going through your manual review for over a year now. I have connected with your support team on the chat, sent emails and updated everything you asked for. Despite this no resolution. All your team can say is to have patience. Pathetic
@Axelarigato Your colleague has started an investigation 6 days ago, and since then nothing. I returned my parcel to the Evri drop off on 12th July. It is now 40 days and you have still not refunded my money.
@Axelarigato I returned my order through Evri on 12th July. To date I have not received my refund and all I get from your website is that it will take you 3 days to respond? Surely a refund cannot take more than a month to process in this day and age?