Hey @pncbank, why aren't you living up to your promise that 'security should empower consumer access' to their accounts? Let me use the financial service apps I need!
@Delta Awesome. So you guys have identified the issue but have chosen not to address it. Got it.
I've never had this issue with @SouthwestAir or @JetBlue or @UnitedAirlines or pretty much anyone else in or out of the airline industry.
Wonder if @AlRoker has to deal with this.
@Delta
Please tell me why I get an error about my name not matching my SkyMiles account every time I try to book online... Even when it is AUTO-POPULATED FROM MY ACCOUNT?
@Delta I've done that before. I've been told by a CSR previously that it is because my name is "too short" and the system believes I'm entering initials.