diwaker tripathi

Fullstack Engineer

[diwaker tripathi @itsdiwaker]

@JioCare But why is it so important to click people’s pictures? Why a passport size recent photograph is not acceptable to you but acceptable by other institutions like banks?

[diwaker tripathi @itsdiwaker]

Dear @JioCare @reliancejio why do you need to take a Live Photo of a customer to book a new WiFi connection? I just made a call and denied a new broadband connection by your team because I refused to get my photo captured. Why a passport size photo won’t work for you?

[Alap Shah @alapshah1]

AI is humanity's Promethean moment- fire, stolen at last from the gods. Burning through jobs, this fire will cause a financial conflagration. We collectively possess the water and sand to tame this fire, but we must act swiftly to begin an urgent society-wide policy dialogue.

Excited to partner with @Citrini7 to release the first part of our series, The Global Intelligence Crisis- The Rise of Agentic AI

After years of exponential growth, the recent capability jump to agentic AI is set to upend the world as we know it beginning in 2026. Here is the uncomfortable truth: AI is no longer just a tool for economic growth; it is a near-direct substitute for human cognitive labor. In the near term, it will displace white-collar workers far faster than new markets can absorb them. In this three-part series, I draw on 20 years of experience investing in public markets and 15 years building AI companies to outline my perspective on the coming economic storm.

Our entire economic system is built on a single premise: human intelligence is a scarce, expensive resource. It is the key input required to turn raw materials into goods and services that dictate our living standards. In 2026, as agentic AI comes of age, that foundational assumption is collapsing. AI is no longer a mere tool or complement; it is rapidly becoming a direct substitute for human cognitive labor. This shift fundamentally devalues white-collar work. Fueled by surging AI progress and capital, this displacement will inexorably accelerate, creating an economic shock that could eclipse the Industrial Revolution, the Global Financial Crisis and the pandemic. Without urgent policy action, this has the potential to cause a significant financial crisis in the next two years.

My warning should not have you mistake me for an AI doomer. AI is humanity's Promethean moment- fire, stolen at last from the gods. Its capabilities put us less than a generation away from abundant living standards for all, limitless clean energy and the eradication of most diseases. Our challenge is not the technology itself but rather surviving the severe economic shock of its arrival and required rewiring of our financial system.

The era of AI as a simple conversational chatbot is over. Over the past six months, we have crossed a critical threshold into the era of agentic AI- systems that operate autonomously to execute complex, multi-step workflows. The pace of this evolution is staggering. According to METR, a third-party that evaluates autonomous AI capabilities, the duration of tasks models can complete unaided is doubling every six to seven months, with the most recent examples suggesting a further acceleration in trend. Today, the leading models can execute 14.5 hours of continuous, autonomous work. The trendline points to a full month of unaided work by mid-2028.

My Vantage Point

I began my finance career as a consumer analyst at two large hedge funds, Viking Global and Citadel, where I invested through the global financial crisis and its aftermath. In 2011 I left to run my own fund called LOTUS. There, it became clear that the limiting factor on my performance was my ability to process the growing torrent of information that drives markets. My workflows were split across Bloomberg, S&P Capital IQ, Excel, Outlook, OneNote and various financial apps and websites. To centralize these disparate workflows, my brother Naman and I built Sentieo, an AI financial search engine. The results were striking–I could see the world more clearly, operate faster with a smaller team and generate better investment performance. We eventually grew Sentieo to over 1,000 investment management, banking and corporate clients before selling the business to a competitor for over $200 million in 2022.

Since selling Sentieo, I have been running @lotusaifund, @LittlebirdAI - a personal AI company, and Studio Management- a startup incubator. Building Sentieo fundamentally shifted my worldview. I realized AI is the ultimate force multiplier, and I began seeking ways to use it in every facet of my companies and life.

Our Use of Agentic AI

At my companies, we aren’t just observing the agentic AI trendline; we have aggressively rewired our organizations to run on it.

Nowhere is this shift more dramatic than in software engineering. Prototyping a new feature used to require a week of designing specifications with a product manager and designer, followed by a week of engineering iteration with a small team of engineers. Now, agentic coding interfaces allow me to write a detailed prompt and generate a functional prototype in minutes. While it isn’t usually production-ready on the first pass, it largely cuts other humans out of the initial build process and significantly increases our velocity of shipping finished product.

We are seeing a similar trajectory at LOTUS. A year ago, AI models could do a decent job of answering basic financial structure and valuation questions. Today’s agentic AI is fully connected to Factset and S&P Capital IQ financial and document databases. In the old model, if I wanted to research a new idea, I would assign it to an analyst. It would take a few days for the analyst to read the relevant documents, research the key debates and data and then prepare a financial model and email with their key findings. We would then iterate on this over another few days. Today, an agentic AI can synthesize the filings and key debates, construct the financial model and generate a comprehensive memo of near comparable quality in a few minutes. This quick turnaround means I can rapidly drill down into the key issues and reach an investment decision days faster than before.

The token cost for delivering this agentic work is less than 1% of the cost of a human performing the same work. Agents don’t need to sleep, don’t take vacation and can be spun up (and down) into swarms of agents as needed. Perhaps the most profound change, however, is the way we coordinate in an agent-driven organization.

Human coordination is the largest, most exponential cost in any business. Economist Ronald Coase’s seminal 1937 Theory of the Firm can be paraphrased as- Firms exist because internal coordination costs are lower than market transaction costs, but only up to a point. The firm stops growing when the marginal cost of organizing one more internal transaction equals the cost of doing it via the market. Passing instructions from a founder to a product manager to an engineer is a lossy game of telephone, requiring endless messages, meetings and presentations just to keep everyone aligned. Indeed, we can think of the entire Microsoft Suite of Outlook, Word, PowerPoint and Excel as human coordination technologies. AI agents, however, share nearly perfect, continuous context. Where feasible, swapping humans for agents eliminates this massive coordination tax, collapsing friction and ramping output.

We are not actively shrinking our teams today, as we run high growth early-stage businesses that are gaining market share. However, we have significantly slowed the pace of our hiring and need fewer humans than in the past. Each human can do more and is expected to adopt AI aggressively to multiply their output and impact. There are certain roles that we have concluded are better performed wholesale by agents instead of humans. These include data analytics, data migration, certain design roles, certain devops roles and certain customer service roles. This list is growing monthly as AI capabilities improve.

Jobs Commentary from AI CEOs

The AI threat to jobs is certainly not a new or original idea. There has been a growing chorus of warnings of white-collar job replacement emanating from the AI labs over the past year. Unsurprisingly, CEOs have been reticent to put the pieces together to go from layoff risks to downstream economic consequences.

In an interview with Axios last May, Dario Amodei, CEO of Anthropic, warned that "AI could wipe out half of all entry-level white-collar jobs – and spike unemployment to 10-20% in the next one to five years." While Amodei has an incentive to talk up Anthropic’s potential, his capability improvement predictions look prophetic today.

Nine months later, Mustafa Suleyman, CEO of Microsoft AI, seemed to say the quiet part not so quietly in an interview with the Financial Times last week. "White-collar work, where you’re sitting down at a computer, either being a lawyer or an accountant or a project manager or a marketing person – most of those tasks will be fully automated by an AI within the next 12 to 18 months."

State of the Labor Market

Agentic AI is clearly ramping up its ability to perform white-collar work and AI CEOs seem very worried about layoffs. It’s worth examining the state of the white-collar job market coming into the rise of agentic AI.

In the chart that accompanies this piece, the dashed white line represents core white-collar employment, excluding employment in sectors driven by government spending, specifically Government, Health Care (government spending is half of spending) and Private Education (government loans and loan guarantees drive a significant portion of the market).

We can clearly see a stagnant and declining trend in core ex-government white-collar employment since 2023. While there was certainly a 12-18 month hangover from the torrid post-pandemic hiring boom, the last 18-24 months betray a fragile balance. These core white-collar jobs are up only 4% from pre-pandemic levels over six years, compared to population growth of 5% and real GDP growth of 11% over the same period. The Information sector, which should be ground zero for AI job losses, already shows an 8% drop from its peak, with current levels below even 2020 pre-pandemic levels. Corporations are clearly doing more with fewer humans even before agentic AI enters the scene.

Labor Market Supply-Demand Balance

A previous section laid out agentic AI adoption in a typical startup that stands to benefit more from rapid revenue growth than from labor cost savings. This approach represents a roadmap for how larger companies will adopt agentic AI over the next year. However, larger companies have much higher coordination costs, more automatable legacy processes and most importantly, larger steadier businesses with less revenue upside and more cost savings opportunities. Ultimately this means much higher potential for corporate layoffs that have been a consistent feature of the white-collar labor market since 2023. The nexus of a weak white-collar labor market and agentic AI adoption suggests a growing risk of a white-collar jobs crisis.

Agentic AI will accelerate these trends and market forces will multiply them. Critics’ objections that large enterprises will move slowly are fair, but most companies operate in competitive markets. Any company that is slow to adopt agentic AI will see a cost disadvantage and an impaired competitive position versus peers. CEOs understand this dynamic and are almost universally making AI adoption their top priority for 2026, with spending budgets to back it up.

It won’t take many layoffs to upset the already fragile supply-demand balance for white-collar labor. Imagine we get 5% white-collar job losses in 12-24 months, which seems to be significantly less than what Dario or Mustafa are suggesting. These jobs are unlikely to come back as AI progress continues to accelerate. These displaced workers will be forced to seek blue-collar and gig economy jobs, putting downward pressure on wages for all workers in the economy. Employees who keep their jobs will be keenly aware of the growing risk leading to plummeting consumer confidence and spending.

Contagion Risk

Together with Citrini, we have written a detailed prospective timeline of how a crisis might unfold in Part Two–THE 2028 GLOBAL INTELLIGENCE CRISIS, A Thought Exercise in Financial History, from the Future. Rather than repeat all the details here, this is the high-level view of how we think it goes down.

The 5% job loss estimate above assumes the economy is a closed system near equilibrium. It is not. The economy is highly reflexive, and the engine driving job losses, AI intelligence itself, continues to accelerate every quarter.

First, there is no natural brake. AI capabilities improve, companies need fewer workers, displaced workers spend less, weakened companies invest more in AI to protect margins, and AI capabilities improve further. Each company’s individual response is rational. The collective result is a negative feedback loop that feeds on itself.

Second, the spending damage is wildly disproportionate to the job losses. The top 20% of earners drive roughly 65% of all US consumer spending. These are the white-collar workers most exposed to AI displacement. A modest percentage decline in white-collar employment translates into a much larger hit to discretionary consumer spending, devastating the businesses that depend on it and triggering further layoffs.

Third, AI agents will dismantle the vast intermediation layer of the US economy. Over fifty years, we have built trillions of dollars of enterprise value on top of human limitations: things take time, patience runs out, and most people accept a bad price to avoid more clicks. Agentic AI eliminates this friction. Software, consulting, financial services, insurance, travel, real estate and payments are all built on monetizing complexity that agents find trivial. As these sectors suffer steep revenue losses, they will shed jobs aggressively and compound the bleeding.

Fourth, the financial system is one long daisy chain of correlated bets on white-collar productivity growth. Over $2.5 trillion of private credit has been deployed into leveraged buyouts underwritten against revenue assumptions that no longer hold. The $13 trillion mortgage market is built on the assumption that borrowers will remain employed at roughly their current income for thirty years. These aren’t subprime borrowers–they’re 780 FICO scores who put 20% down. The loans were good on day one. The world just changed after they were written.

Fifth, the government’s fiscal position inverts at the worst possible time. Federal revenue is essentially a tax on human work. As white-collar incomes decline and payrolls shrink, tax receipts dry up just as the need for transfer payments surges. The government will need to send more money to households at precisely the moment it is collecting less from them.

Where I Could Be Wrong

There are a few important ways that this forecast could be wrong. The most likely way is that job losses are very gradual, allowing AI driven productivity to accelerate and boost GDP growth. A roaring economy with near stable jobs would allow for a gradual transition to an AI world. This is the market’s current base case. While certainly possible, the information sector payroll trend since 2023 looks particularly damning for this theory. Moreover, it would likely require AI progress to slow significantly which seems like a losing bet based on current trends.

The second way involves comparing AI to past technological revolutions. The thinking goes that in every previous cycle when technology and automation replaced jobs it created more new jobs in new sectors. While true, every previous technology was a complement to human labor, not a near-direct and near-complete substitute. Every previous technology revolution also coincided with periods of robust job growth; US core white-collar jobs have been shrinking for over 3 years and are hopelessly off the pre-covid trend line.

The third way is that decisive policy action acts to prevent a crisis. I’m not here to handicap those odds today, but I do believe that there is a credible path to align most of the electorate with many corporate, AI and political stakeholders towards this future and I’m hoping to start that dialogue in earnest soon in the forthcoming Part Three: The Path Forward.

Disclosures

As a fund manager and startup builder, my job is to forecast the future and allocate capital and resources accordingly. Because I see this AI-driven displacement as a likely path, my portfolios and companies are positioned for it. If my thesis plays out, my firms will benefit financially.

I am stating this plainly for full transparency, but my intent in writing this is not to “talk my book” or cause panic. The societal risks of this transition are simply too massive to ignore. Even if there is a 10% chance of this specific crisis materializing, the downside is severe enough that we must start a society-wide dialogue today.

Acknowledgments

Thanks to my littlebird co-founders Alex Green and Naman Shah, as well as David Shor, Citrini and Josh Constine for feedback on ideas and proofing.

Claude, ChatGPT, Gemini and littlebird were also each important in gathering the data, researching concepts, checking numbers, creating graphics, rewriting and finally proofing this essay. Each shined in different areas reflecting the spiky and rapidly evolving nature of the intelligence frontier. In comparison, the multiple word processors I used, and their spelling and grammar check functions felt terribly dated.

[diwaker tripathi @itsdiwaker]

Why as consumers we haven’t been given option to choose what blend we want to put in our cars? It’s always the consumers who pay the price.

[Bhasker @BhaskerTripathi]

🧵 India’s ethanol dream was a quiet policy push—until car and bike owners began flooding social media with complaints of poor mileage and engine trouble.

I’ve been reporting on the story long before it hit the headlines. Here’s what I found. ⬇️

#Ethanol #ethanolpetrol

[diwaker tripathi @itsdiwaker]

Is this only me or others are also seeing this on @StackOverflow? It’s both on my WiFi and on my mobile.

[diwaker tripathi @itsdiwaker]

@amazonIN why a simple support email id cannot be made public? So that your customers can use that to report the issues not listed. Customer service page doesn’t list my issue and there’s no option to talk to a human.

[diwaker tripathi @itsdiwaker]

@AmazonHelp Kindly share your official email id for support. So that I can share my issue in writing. I have requested the same in DM as well.

[diwaker tripathi @itsdiwaker]

@amazonIN Hi there, I couldn’t find an official support email id on the website or on the app. Are you even allowed to operate without making your support email id public? If it is public then where is it? Could you please respond with a link?

[diwaker tripathi @itsdiwaker]

@FURLENCO 3rd request in a week. There is not customer care number to contact to.

[diwaker tripathi @itsdiwaker]

@FURLENCO do you have human support team I can contact to? Your bot sucks. I have made multiple support requests in past few days, nobody gave a call, where are these service requests going?

[diwaker tripathi @itsdiwaker]

@LivpureSmart you sold me a year subscription over a call but it can not be installed at my place because of high TDS, customer care haven’t called me yet to pick up the RO and issue me a refund despite multiple calls for 15 days now. Are you waiting on consumer complaint copy?

[diwaker tripathi @itsdiwaker]

Just lived a farmer’s life in front of my eyes through this story by @BhaskerTripathi depicting how climate change has made their already painful lives even worse.

[Bhasker @BhaskerTripathi]

📢Weekend Longread:

Early summers, heatwaves, erratic monsoons and disease combine to shrink already slim pickings, forcing many farmers to migrate even more for work.

@pulitzercenter's $ helped the reporting.

All Pics: Danish Qazi

Free read, log in.

https://t.co/WwS79TKeux

[NASA Webb Telescope @NASAWebb]

👀 Sneak a peek at the deepest & sharpest infrared image of the early universe ever taken — all in a day’s work for the Webb telescope. (Literally, capturing it took less than a day!) This is Webb’s first image released as we begin to #UnfoldTheUniverse: https://t.co/tlougFWg8B

[NASA Webb Telescope @NASAWebb]

🗓 July 12 — Save the date!

Count down with us to the big reveal of Webb’s first full-color images and spectroscopic data: https://t.co/hyZAYXvwfN

Want a hint on how Webb will #UnfoldTheUniverse? Read more: https://t.co/tv4SBRv9xI

[diwaker tripathi @itsdiwaker]

@ICICIBank_Care I tried to close my iWish goal to get urgent money that I needed. Ironically goal's name was also 'emergency' fund. But even after 4 hours, I am not able to get my own money credited into my account. I have complained twice for the same on customer care.

[diwaker tripathi @itsdiwaker]

@UberINSupport (2/2) I have been to the last location. There are few houses where auto riskhswas are parked. If only I can verify if that person's place in residence, I can alert the local police and supply them enough proof to investigate.

[diwaker tripathi @itsdiwaker]

@Uber_Support Hi support, I urgently need to talk to an agent and report an incident, I am not able to find in-app way to do this from Help section. Could you please patch me up with an agent to explain the incident?

[diwaker tripathi @itsdiwaker]

@UberINSupport (1/2) I lost my iphone 13 during this Saturday May 14th. Reached driver through uber, he denied having the phone with him. Then I used Find my device app to track the device and it exactly matches the time and place the cab driver dropped me. Device came online tomorrow as well.

[ANI @ANI]

It has repeatedly come to public notice that global social media companies aren't providing a level playing field to all parties...Blatant manner in which social harmony is being disturbed by FB with the connivance of ruling establishment is dangerous for our democracy: S Gandhi